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  2. www.zoho.com › desk › why-choose-zoho-deskWhy Choose Zoho Desk

    You don't have to live behind your system and power it up every time you want to access your Zoho Desk portal. With the Zoho Desk app for Android and iOS devices, you can have access to your tickets, contacts, tasks and everything else, whenever you need them.

    • Free
    • Zoho Desk Express
    • Standard
    • Professional
    • Enterprise

    Best for:Small businesses or startups that are just starting to establish their customer support efforts and need a basic set of tools to communicate with their customers and organize their customer support efforts. Cost:Free The free plan offered by Zoho Desk is ideal for small businesses or startups that are just starting to establish their custo...

    Best for:Small businesses or startups that are looking to expand their customer support efforts and improve their efficiency. Cost:$7 per user, per month (annually) or $9 per user, per month (monthly) The Express plan offered by Zoho Desk is ideal for small businesses or startups that are looking to expand their customer support efforts and improve...

    Best for:Small to medium-sized businesses (SMBs) seeking to increase their customer support operations and maximize their efficiency. Price:$14 per user, per month (annually) or $20 per user, per month (monthly) With the Standard plan, businesses can have up to five agents handling customer inquiries and issues and they can use up to 20 tags per ti...

    Best for:Medium-sized businesses that want to streamline their customer support operations and enhance their productivity. Price:$23 per user, per month (annually) or $35 per user, per month (monthly) With the Professional plan, businesses can have an unlimited number of agents handling customer inquiries and issues and they can use up to 30 tags p...

    Best for:Large businesses or organizations that are looking to fully optimize their customer support efforts fully and improve their efficiency. Price:$40 per user, per month (annually) or $50 per user, per month (monthly) With the Enterprise plan, businesses can have an unlimited number of agents handling customer inquiries and issues and they can...

  3. Zoho Desk is a support desk software designed to help businesses deliver high-quality customer support. It has tools and functionalities that provide helpful analytics and boost the productivity of the business. The software allows business managers to identify the main problems associated with their employees' performance.

  4. Jul 27, 2022 · 1. Automatically Convert Emails to Tickets. With Zoho Desk, you’ll have the ability to automatically capture any emails sent to a designated inbox and have them converted to tickets – all without having to lift a finger.

  5. Jun 29, 2021 · Zoho Desk is a great choice for growing companies that need to keep their customers happy. A long list of features and a very friendly price are marred only by the learning curve...

    • Zoho
    • Paul Ferrill
  6. Zoho Desk provides custom views and Work Modes that automatically organize tickets based on time due, priority, CRM status, and more. This helps agents save time deciding which ticket to solve first.

  7. Why Zoho Desk? A web-based help desk software like Zoho Desk can give you the ability to manage your customer support activities efficiently.