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  1. Find in-person payment locations, online payment, or the mailing addresses. Western Union, Kroger, Meijer, Giant Eagle, Walgreens and others accept Columbus utility bill payments. For locations please visit Western Union or call 1 (800) 325-6000.

    • Public Utilities

      Whether through discount programs or conservation, there are...

  2. Where can I make a payment? Pay Online. Features available include: Paperless eBill. Pay online via eCheck or credit card. Auto pay. Bill copies and portal payment history. Submit billing inquiries. Customer newsletter, letters and other communications.

  3. Whether through discount programs or conservation, there are many ways to reduce your bill and we offer payment arrangements. Learn about other resources, discounts you may qualify for, and other ways to reduce your bill.

    • Already Have An account?
    • Want to Create A New account?
    • Want to Pay Without An account?

    If you already have an account, you just need to login to the Columbus Water site. Columbus Water accepts credit cards, debit, and direct deposit. Click here to login.

    You can create a new account on the Columbus Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

    You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

  4. May 29, 2024 · The easiest way to pay your Columbus city water bill is through the online payment portal You can access it at https //wwwcolumbus,gov/pu/ or find the link on your monthly paper bill, The portal allows you to: Pay by eCheck or credit/debit card. Sign up for autopay to have payments automatically deducted each month.

  5. A Guide to Your Water Bill and Service. The Office of the Ohio Consumers’ Counsel (OCC) developed this fact sheet to help you better understand your water bill and service since Ohio law requires certain information to be included on a water bill. Regulated versus non-regulated water companies.

  6. The Ohio Household Water Assistance Program provides income-eligible Ohioans assistance with their water and sewer utility bills. Funding for the program is provided by the Consolidated Appropriations Act and American Rescue Plan Act.