Ad
related to: What should I do if my VPN doesn't work?Surf the Web Safely & Anonymously Using a Top VPN From Our List of Recommended Brands. Save up to 83% on Best VPNs for Your Devices. Get the Best VPN Now!
- Best VPN For Windows
Fast Install & Easy To Use
Get The Best VPN For Windows
- VPN For Streaming
Fastest VPNs For Sytreaming
Get The Best VPN For Streaming
- Top 10 Best VPN
10 Best Rated VPN Services of 2024
Get The Best VPN On The Market
- VPN For Gaming
Fast and Reliable VPN Services
Get The Best VPN For Gaming
- Best VPN For Windows
Search results
People also ask
What should I do if my VPN software is not working?
How do I fix a VPN problem?
Why can't I use a VPN?
Why is my VPN not connecting to my home network?
May 17, 2023 · 1. Check your internet connection. 2. Check your credentials. 3. Check your VPN server status. 4. Check your VPN protocol and ports. 5. Look for VPN software issues. 6. Check the firewall blocking. 7. Restart your VPN app. 8. Reinstall the latest version of your VPN app. 9. Contact customer service. Why is my VPN not working on my phone?
- 4 min
- Overview
- Causes of VPN Connection Problems
- Troubleshooting Steps to Reconnect Your VPN
Trending Videos
Most of the time, VPN services work without a hitch. So, it can be confusing or frustrating if you suddenly have trouble connecting to your VPN. When your VPN is acting a little cranky and refusing to connect, this step-by-step troubleshooting guide can help you get up and running again.
VPN connection issues are often software or browser-related, so solving the problem of a misbehaving VPN is usually a process of elimination. Your VPN might be acting up due to:
•An overloaded VPN server
•Running out-of-date VPN software
•Using the wrong VPN protocol
When your VPN won't connect, try these solutions:
1.Check your internet connection. It may seem obvious, but make sure your network connection is working. If you can't connect to the internet, check whether your device is connected to the correct access point.
2.Check your login credentials. Not having the correct or up-to-date login credentials is another obvious but often overlooked detail. If you use a free VPN service, check the website to see if the credentials supplied by the VPN service have changed or your password needs to be updated.
3.Change the VPN server connection. VPNs generally offer a selection of servers you can connect to. However, sometimes the server you're trying to connect to is having issues and you'll receive one of several common VPN error codes. Try a different server and see if that resolves the problem.
4.Restart the VPN software or browser plug-in. If changing the VPN server doesn't work, restart the VPN software or browser plugins. Don't just disconnect from the VPN server; quit and restart the software. In the case of browser plugins, fully close down and reopen the browser. You may need to clear your browser cache to get the plug-in working again.
5.Check that your VPN software is up-to-date. VPN software is frequently updated. To eliminate the possibility of bugs and to maximize performance, be sure you're running the latest software available. In most cases, you can check for updates under the VPN menu to get the latest update. You can also set your VPN to update automatically in the VPN settings.
- I can’t connect or stay connected to the VPN. If you can’t use the VPN at all, the first thing to do is check you’re not having internet connection issues.
- My VPN is too slow. Slow speeds are frustrating and can cause all kinds of common VPN problems. Start by running a speed test while disconnected from the VPN.
- My VPN isn’t working with Netflix, BBC iPlayer, etc. First, it’s important to note that not every VPN can securely access every service. Major platforms like Netflix, Amazon Prime Video, and BBC iPlayer have gotten very good at identifying signs of VPN traffic, so only a few VPNs still work reliably.
- I can’t connect to my VPN when in China. VPN problems are, unfortunately, to be expected in China. The country’s internet restrictions (collectively known as the Great Firewall) are some of the strictest in the world.
Jun 27, 2024 · If your VPN is not connecting, the easiest solution is to restart your device and router. If that doesn’t work, try updating your device’s software, resetting the VPN to its default settings, switching to a different VPN server, or making sure that your ISP, firewall, network, or antivirus software is not blocking your VPN connection.
May 23, 2023 · Retype your username and password, and if that doesn’t work, try resetting your password and attempting to connect again. 3. Change Ports. Again, try connecting to the VPN through a different port. Some ISPs and networks block traffic on specific ports, and that can deny your VPN connection request.
Nov 9, 2023 · How to fix a VPN that’s not working. Now, let’s delve deeper into the details and look at the different steps you can take to troubleshoot issues of VPN not connecting and fix them. 1. Check your internet connection. You need to be connected to the internet to use a VPN.
Jan 7, 2024 · By. Ray Walsh. - VPN and Privacy Expert. January 7, 2024. 08:31 AM. 1. VPN connection problems? We explore common VPN issues and provide simple solutions in this step-by-step guide. Get...
