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  1. Learn how to use Facebook, fix a problem, and get answers to your questions.

  2. See which friends are active in chat. From your Facebook account, go to Contacts on the right side. On the list of names, find people with a or a recent time next to their names. This means they are active or have been recently active on Facebook or Messenger. If you don't see next to a person's name, it means they have turned off their Active ...

  3. Contacting Support. This page explains how admins can interact with Workplace Support. For other issues, please visit the relevant section of the Help Center.

  4. Dec 10, 2021 · Facebook is finally providing a customer support chat for some users. askarim/Shutterstock.com. If you're locked out of your Facebook account, the process of getting back in isn't easy. Thankfully, Meta is streamlining things a bit by rolling out a customer service chat that can help you get back into your social media account. Related:

    • Dave Leclair
    • How to Access Facebook Customer Service
    • How to Use The Facebook Help Center
    • How to Get Help If You're Logged Out
    • Other Ways to Reach Facebook Support
    • Facebook Support Number
    • More Facebook Tips from USA Today
    • Looking For More Tech Advice? USA Today Has You Covered

    Log into your Facebook profile on desktop. Click the dropdown top in the upper-right corner Select “Help & Support” from the drop-down menu The menu will give you three options. The first is “Help Center.” Clicking this option will direct you to Facebook’s Help Center page, which is a searchable nexus of help articles. The second option you will se...

    TheHelp Centerwill be your best resource. Here are some tips on navigating it. Use the search bar on the main page to type in what you need help with it. Your search will prompt Facebook’s relevant help articles. In this case, we search for help changing our profile password. Select the relevant help article. The Help Center organizes its help arti...

    The Help Center is accessible even if you're logged out. If you need help logging into your account, you can get help here.

    If the Help Center proves unhelpful, you can try your luck at reaching Facebook through other means. But keep in mind that these are long shots, and you might be redirected to Help Center page anyway. You can try tweeting or direct messaging the various Facebook Twitter accounts. The Meta (Facebook’s freshly renamed parent company) Twitter account,...

    Facebook operates two phone numbers with Palo Alto, California, area codes: 650-543-4800 and 650-308-7300. But dialing these numbers will prompt a pre-recorded message directing you to Facebook's online support. "Unfortunately, we do not offer phone support at this time," the prerecorded message said when USA TODAY dialed the number. "Answers to mo...

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  5. Aug 4, 2023 · Key Takeaways. While you can try to contact Facebook directly via phone and email address, it's difficult, if not impossible, to get a response. Tweeting at Facebook could get a response, and you can also visit Facebook's Help Center or complete a support request form.

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  7. May 2, 2024 · Download Article. Effective ways to get Facebook support over email, chat, & more. Written by Nicole Levine, MFA. Last Updated: May 2, 2024 Fact Checked. Contact Forms. |. By Email. |. Report a Facebook User. |. Report a Hacked Account. |. Phone Support. |. Live Chat. |. Business and Partner Support. |. Using Twitter or Social Media. | Show more.