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      • If you have a recovery email account, a code will go to that email so you can use that to get into your Gmail account. Try another way to sign in. You might see more options, or you could get an alert on your phone that you're requesting access to the web browser.
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  2. This help content & information General Help Center experience. Search. Clear search

    • Google Support

      If you forgot your password or username, or you can’t get...

    • Recovery Email

      Set a recovery email address and phone number so we can...

    • Account Support

      This can be your Gmail address, your Google Workspace email...

    • Overview
    • Forgot your password
    • Forgot the email address you use to sign in
    • Someone else is using your account
    • Can’t sign in for another reason
    • Recover a deleted Google Account
    • Still can’t sign in

    If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.

    Tips:

    Wrong guesses won’t kick you out of the account recovery process. There's no limit to the number of times you can attempt to recover your account.

    If you use an account through your work, school, or other group, these steps might not work. Check with your administrator for help.

    1. Follow the steps to recover your Google Account or Gmail.

    • You'll be asked some questions to confirm it's your account. Answer the questions as best as you can.

    • If you have trouble, try the tips to complete account recovery steps.

    2. Reset your password when prompted. Choose a strong password that you haven't already used with this account.

    1. To find your username, follow these steps. You need to know:

    • A phone number or the recovery email address for the account.

    • The full name on your account.

    2. Follow the instructions to confirm it’s your account.

    If you think someone is using your Google Account without your permission, follow the steps to recover a hacked or hijacked Google Account or Gmail.

    If you have another problem, get help signing in.

    If you recently deleted your Google Account, you can follow the steps to recover your account.

    Create a new account

    If you can’t sign in, try these tips for account recovery.

    If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account.

    Avoid account & password recovery services

  3. Set a recovery email address and phone number so we can reach you in case we detect unusual activity in your Google Account or you accidentally get locked out. Learn more. Sign in to set a...

  4. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google...

  5. Sep 11, 2023 · A recovery email is a non-compulsory email address you add to your Google account as a means of recovering the Google account in question should you ever lose access. This recovery email address doesn’t have to be another Gmail account. For example, you can use an Outlook account as a recovery email address for your Google account.

    • Author
  6. Oct 24, 2023 · From your Google Account, click “Security” and then “Recovery email” under “How you sign in with Google.” Follow the steps on the screen. A recovery email address helps you get back in and is where we send you security notifications.

  7. accounts.google.com › signin › recoveryGoogle Accounts

    This can be your Gmail address, your Google Workspace email address, your recovery phone number, or another email address or phone number associated with your account.