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  1. I can't sign in to my Microsoft account. If you can't sign into your Microsoft account, most issues can be identified by our sign-in helper tool. The tool will ask you to enter the email address or mobile phone number you're trying to sign in with and check the details you provide. If we detect a problem with your account, we'll tell you what ...

  2. Apr 20, 2015 · 1. Choose the reason you need your password reset, and then click Next. 2. Enter the email address you used when you made your Microsoft account (This could be any email address, or an email ending in a Microsoft domain like hotmail.com or outlook.com).

  3. Go to aka.ms/accountrecovery. 2. Enter the account you want to recover, email address you have access to, and enter the CAPTCHA and select Next. 3. Enter the code sent via the email you provided and select Verify. 4. Enter your account recovery information and select Next. 5. If approved, you'll get a link to reset your password.

  4. 1 day ago · · I can't sign in to my Microsoft account - Microsoft Support · Help with the Microsoft account recovery form - Microsoft Support · How to recover a hacked or compromised Microsoft account - Microsoft Support. If you have any other Microsoft account sign in issues, use our Sign-in helper tool.

  5. Why is my account temporarily suspended? Microsoft accounts are usually locked if the account holder has violated our Microsoft Services Agreement. Here are some common reasons why accounts are locked, though not all account locks occur for these reasons: Malware, phishing, and other harmful activities. Microsoft forbids the use of our services ...

  6. Select Get code. Microsoft will send a verification code to the email or phone number you selected. Go to the recovery phone or email for where you expect to receive the code. 4. Enter code and reset password. Confirm the code to create a new password. Learn how to create a strong password. Paste or type the code you received and select Next.

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  8. Sep 28, 2020 · Can't sign in to your Microsoft account or reset your password? If you haven't set up two-step verification, here's how you can recover it. 1. Go to aka.ms/a...

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