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      • In India your 112 call temporarily still arrives at an operator of the help centre 112 of the province where you are. Calls to the number 112 for urgent police assistance are redirected by the operator to the Communication and Information Centre of the integrated police (CIC 101). Because of this, valuable time may be wasted.
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  2. You can call 112 or 100 when you urgently need a fire brigade, an ambulance or the police.

    • About ERSS

      Emergency Response Support System (ERSS) is the vision of...

    • When to Use

      An SOS alert can be activated anytime simply by pushing the...

    • States

      An SOS alert can be activated anytime simply by pushing the...

    • Participants

      Emergency Response Support System (ERSS) is the vision of...

    • Features

      Citizens can request help through Voice Call, SOS, SMS,...

    • Resources

      You can avail the services of ERSS from various...

    • 112 India App

      This is an Android-based app that can be used by citizens to...

  3. If you require emergency assistance from Police, Fire & Rescue, Health and other services, you may : Dial 112 from your phone; Press power button on your smart phone 3 times quickly to activate Panic call;

  4. If you dial by mistake nothing happens except for a computer generated voice asking you to press a particular number. After you press it, the call gets transferred to a public safety telecommunicator.

  5. A mobile App called ‘112 India’ is introduced by Govt. of India, to quickly raise a request for help when a person is in emergency, by pressing a button to send alert messages with location data and make emergency call to 112.

    • Panic Call Feature in India's All-In-One Emergency Helpline Number
    • Emergency Complaints Can Be Logged Online
    • '112 India' All-In-One Emergency Helpline Mobile App
    • States Where 112 Has Been Launched

    112 emergency helpline has another unique feature: For smartphones: In any emergency situation, you need to press the power button three times quickly on your smartphones to activate a panic call to the Emergency Response Centre (ERC). For normal phones:You need to long press number '5' or '9' to activate a panic call through your normal phones.

    The emergency services can also be accessed online by logging on to the Emergency Response Support System (ERSS) website. On the ERSS website, you can either send an emergency email or send an SOS alert to the Emergency Report Centre (ERC).

    A '112 India' mobile app was also launched on Google Playstore and Apple store by the Ministry of Home Affairs. It provides a special 'SHOUT' feature for women and children, which alerts registered volunteers close to the victim for immediate assistance.

    The 16 states and Union Territories of India where the all-in-one emergency helpline single emergency has been launched are: 1. Andhra Pradesh 2. Uttarakhand 3. Punjab 4. Kerala 5. Madhya Pradesh 6. Rajasthan 7. Uttar Pradesh 8. Telangana 9. Tamil Nadu 10. Gujarat 11. Puducherry 12. Lakshadweep 13. Andaman 14. Dadar and Nagar Haveli 15. Daman and D...

    • India Today Web Desk
    • Information
  6. Feb 19, 2019 · * To trigger an emergency response, you can dial 112 from phone or press power button on smartphone 3 times quickly to activate a panic call to Emergency Response Centre (ERC) * You can also visit ERSS website for the state and lodge emergency email or send SOS alert to state ERC. * ‘112India mobile app is available on Google Play store ...

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