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Discover what Microsoft Dynamics 365 is and how its intelligent business applications help your entire organization to be more agile and customer focused.
- What is Dynamics 365?
Dynamics 365 is a set of intelligent business applications...
- Dynamics 365 Sales
Boost sales with Dynamics 365 Sales. Use AI and automation...
- Small-Medium Business Solutions
Explore Dynamics 365 solutions for small to medium-sized...
- What is Dynamics 365?
Businesses realized a 106% ROI by deploying Dynamics 365 ERP. Streamline small or midsize business operations with an AI-powered ERP system. Work smarter, adapt faster, and perform better with Business Central—named the best ERP system of 2024 by Forbes Advisor.
Jan 4, 2024 · Introduced by Microsoft in 2016, Dynamics 365 is a unified platform designed to integrate key digital solutions into a single, cloud-based system. Its primary goal? To simplify your operations by seamlessly merging CRM and ERP workflows.
- Overview
- What is Dynamics 365?
- Release plans
- Communities and blogs
- Videos
- Ideas and feedback
Here, we list resources that are common to all Dynamics 365 apps. Find product documentation about specific apps at the Microsoft Dynamics 365 documentation hub page. Find guidance for better Dynamics 365 implementation projects at the Dynamics 365 implementation guidance hub.
Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights. Choose one, some, or all. Dynamics 365 applications are made to work together—and with your existing systems—for a comprehensive solution that connects your entire business. So you connect with every customer.
Choose an entry in the navigation panel to the left, or select an area below to learn more about it.
•What's new
•Release schedule
•International availability
•Support
Find out what's coming with the Dynamics 365 and Power Platform release plans. Together they provide information about all new features releasing over the upcoming six months. The plans are updated monthly and available both online and in a printable PDF format, and via the Release planner.
•Dynamics 365 and Microsoft Power Platform release plans
•Release overview guides and videos
•Release planner
Community sites are Microsoft-sponsored discussion forums where you can find discussion forums, find answers to your questions, and connect with peers and experts.
•Dynamics 365 blog
•Dynamics 365 community
•Microsoft Power Apps community
•Microsoft Power Automate community
•Microsoft Power Virtual Agents community
TechTalk videos
FastTrack Tech Talks focus on providing technical depth and best practices that provide customers and partners with detailed knowledge that's specific to the subject areas. Each session is recorded and shared on the community site. The following video introduces the FastTrack TechTalks.
Here are places to share your ideas about Dynamics 365 apps and vote on the ideas others have suggested:
•Dynamics 365 Application ideas
- Easy to Use and Deploy. You can use Microsoft Dynamics 365 in the cloud or in a hybrid cloud environment. It’s simple to manage and deploy in whichever way you need based on your budget and infrastructure.
- Fully Integrates With Microsoft Products. Dynamics 365 easily integrates with other Microsoft products, including the full Office 365 suite. These integrations allow companies to move from Dynamics 365 to Outlook for communication, to Power BI for data analytics or to SharePoint for documentation.
- Reduced Sales Cycle. Dynamics 365 gives sales teams access to a wealth of insightful customer data – whether they’re working in the field or taking a call in the office.
- Customizable. Dynamics 365 features a variety of modules and built-in workflow tools you can use to automate tasks across sales, marketing, customer service, field service and project service.
Boost sales with Dynamics 365 Sales. Use AI and automation to close deals with conversation intelligence, opportunity scoring, and collaboration tools.
Explore Dynamics 365 solutions for small to medium-sized businesses to help you streamline operations and manage finances, sales, and customer service.
