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  1. We offer a 5-year guarantee on all TVs, which may be up to 4 years over and above the guarantee offered by the manufacturer. Our guarantee provides a repair service delivered by authorised service technicians. This is available to you in the event of a breakdown of any functioning part of your product during the guarantee period.

  2. Why buy from John Lewis. Guaranteed for longer Minimum 2 year guarantee now included on all electricals, 5 years on TVs. All at no extra cost. Manufacturer accredited repairs We only use repairers who are endorsed by us and manufacturers.

  3. Dec 17, 2020 · Does the TV they are offering do what your old TV did? What cost £800 four years ago probably costs about £430 now. If the TV they are offering isn't up to the spec of your old one, find one that is and negotiate.

  4. Feb 1, 2023 · The tv came with a 5 year warranty. In November 2022 (approximately 4 years later) I noticed a faded line running down middle of screen. I contacted John Lewis technical support who arranged for the engineer to come and have a look. The tv engineers company is ICTV. The engineer arrived a week or so later.

  5. Nov 12, 2018 · Has anyone any experience of the JL 5 year TV guarantee that they exclaim proudly about all the time? 2 years and 2 months since I got a Samsung 40" LED from them and it's started displaying dark and light blotches with random coloured areas.

  6. All our guarantees are included at no extra cost, and the length of guarantee depends on the type of product: • Televisions – 5 years. • John Lewis home appliances* – 3 years. • All other electricals and electrical lighting – 2 years.

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  8. Jul 23, 2014 · The JL9000 is a Full HD LED LCD TV that includes LG's passive 3D, Triple XD Engine, 1000Hz Motion Clarity Index, webOS, a Magic Remote, two pairs of glasses and a built-in 12mp camera. It also has an attractive design and a 50W 2.2 channel soundbar built into the stand, meaning the TV should sound as good as it looks.