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How do I troubleshoot office activation failure?
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If Office activation fails, you'll see Unlicensed Product or Non-commercial use / Unlicensed Product in the title bar of your Office apps, and most features of Office are disabled. To restore all features of Office, you'll need to fix the problem that's causing activation to fail.
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- Apply Some Preliminary Fixes. First, perform the following preliminary checks: Run the Office application as an administrator. Type the app name in Windows Search, right-click its icon, and click Run as administrator.
- Don't Use a Cracked Version of Microsoft Office Apps. To activate Microsoft Office apps legally, you should always purchase the subscription from Microsoft's website or its trusted partners.
- Don't Use a Pirated Copy of Windows. Just as you should avoid activating Office apps through unauthorized means, you shouldn't use unauthorized gateways to activate Windows.
- Ensure Your Subscription Hasn't Expired. Check the email account you used to purchase the subscription to see if you have recently received an email from Microsoft.
Jun 6, 2024 · Provides troubleshooting information about the error codes and corresponding descriptions of Office 2010 and Office 2013 activation process issues that can be repaired by using the Office Repair tool.
Mar 18, 2024 · Launch the Office Activation Debugging Tool: An automatic tool called Activation Troubleshooter is offered by Microsoft to identify and resolve activation problems. The troubleshooter is available for download and use on the Microsoft website. To fix an office installation, use the command prompt: As an administrator, launch Command Prompt.
Jun 6, 2024 · This article discusses how to troubleshoot the activation issues in Microsoft Office from Microsoft 365. Activation fails and you receive one the following error messages: We are unable to connect right now.
Run Office as an administrator to complete the activation. Running Office as administrator helps fix permission issues that might cause Office activation to fail. Follow the steps below for your operating system.
Jun 6, 2024 · Reset Microsoft 365 activation state. Download and run Microsoft Support and Recovery Assistant to reset the Microsoft 365 activation state. For manual steps or more information, see Reset Microsoft 365 Apps for enterprise activation state. Run the SaRA activation troubleshooter.