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  1. If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play. Tips: Wrong guesses won’t kick you out of the account recovery process. There's no limit to the number of times you can attempt to recover your ...

  2. Forgot the email address you use to sign in. To find your username, follow these steps. You need to know: A phone number or the recovery email address for the account. The full name on your account. Follow the instructions to confirm it’s your account. You’ll find a list of usernames that match your account.

  3. Then, follow the steps on the screen to help secure your account. If you recognize all the devices, but still believe someone else is using your account: Find out if your account has been hacked. Step 3: Take more security steps. Turn on 2-Step Verification. 2-Step Verification helps keep hackers out of your account.

  4. If you are locked out of your Google account or you forgot your username or password for an old account, follow our account recovery process to regain access.

  5. Add or change a recovery phone number. Add a recovery phone number. To add a recovery phone number, follow the steps on the screen. Change a recovery phone number. If you delete your recovery phone number, it may still be used for other Google services. To manage your phone numbers, go to your account.

  6. Follow the steps to recover your account. You'll be asked some questions to confirm it's your account and an email will be sent to you. If you don’t get an email: Check your Spam or Bulk Mail folders. Add noreply@google.com to your address book. To request another email, follow the steps to recover your account .

  7. Tips to complete account recovery steps. Secure a hacked or compromised Google Account. Recover a recently deleted Google Account. Why your account recovery request is delayed. Change or reset your password. Can't sign in to your Google Account. Signing in with an Apple device. Protect Your Identity Online. Get step-by-step visual guides on the ...

  8. Go to your Google Account. On the left, select Data & privacy. Scroll to "Data from apps and services you use." Select Delete a Google Service. Next to "Gmail," select Delete . Enter an existing email address you want to sign in with. Select Send verification email.

  9. Sign in to your Google Account on a browser, like Chrome. Select Start Appeal. Follow the instructions. If your appeal isn’t approved, your entire Google Account will remain unavailable. If no further action is taken, your account will be permanently disabled and considered for deletion. If you live in the European Union (EU) or are an EU ...

  10. Mar 6, 2020 · Google do not accept ID, or documentation of any kind. Google usually reply and give their decision within 96 hours of you sending the requested information back to them. IMPORTANT: The contact email address you give to Google when you reply to them MUST be the same you used as a contact address, when attempting account recovery.