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      • Before filling out the form to begin water service, please review EMWD's Water Service Area and EMWD's Wastewater Service Area maps to make sure that you live within EMWD’s service area. Fill out our ONLINE APPLICATION FOR NEW SERVICE. (Español) Or, call our Customer Service department at 1-800-426-3693 for assistance with starting service.
      www.emwd.org/how-can-we-help/billing-and-account-management/viewpay-my-bill-online/startstop-service
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  2. Learn how to prevent frozen pipes, check for leaks, turn off your water, read your water meter, maintain water pressure, and keep drains clear in this helpful guide.

  3. Start/Stop Service "Start, stop, or transfer your water and sewer service with EMWD. Fill out an online application or call Customer Service for assistance. Submit a move out application online." Complete the Water Service Turn-On Release Agreement.

  4. EMWD provides customer how-to guides on starting/stopping service, handling water emergencies, using the MyAccount portal, and more. Contact EMWD for help.

  5. Billing and Account Management. To hear your account balance and due date over the phone, please use EMWD’s Pay-by-Phone system by calling 951-383-6055. EMWD’s Customer Service department is available Monday through Friday, between the hours of 8:00 a.m. and 5:00 p.m.

  6. Access EMWD's My Account portal to manage water and sewer bills, view usage data, and pay bills online.

  7. EMWD is the water, wastewater service and recycled water provider to nearly one million people living and working within a 601-square mile service area in western Riverside County and northern San Diego County.