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  2. Nov 9, 2023 · How to fix a VPN that’s not working. Now, let’s delve deeper into the details and look at the different steps you can take to troubleshoot issues of VPN not connecting and fix them. 1. Check your internet connection. You need to be connected to the internet to use a VPN.

  3. Jun 27, 2024 · If your VPN is not connecting, the easiest solution is to restart your device and router. If that doesn’t work, try updating your device’s software, resetting the VPN to its default settings, switching to a different VPN server, or making sure that your ISP, firewall, network, or antivirus software is not blocking your VPN connection.

    • Check your internet connection. Sometimes a connection failure has nothing to do with your VPN at all. It is simply the result of a failed internet connection.
    • Check if the site/service you are accessing allows VPNs. Certain websites, especially streaming service providers like Netflix, have taken steps to block VPNs from accessing them.
    • Change server. If you’ve determined a specific site is not blocking the VPN, and it’s still not connecting, there could be an issue with the server.
    • Disable your firewall—temporarily! If you have tried various servers and are still experiencing VPN connection issues, disable your firewall, then navigate to a website you know and trust while connected to your VPN.
    • My VPN won’t connect or disconnects straight away. If you are having trouble connecting to your VPN, we recommend that you begin troubleshooting by restarting your device.
    • My VPN is too slow and causes buffering. If your VPN is making your internet very slow, your internet base speeds may be too slow to begin with. All VPNs must encrypt your data and route it via a remote server location, which reduces your internet speeds slightly.
    • My VPN is connecting to the wrong location. If you launch your VPN and connect to a specific server location, but are not receiving access to websites and services from that area, we strongly recommend that you use ipleak.net to check whether the VPN is working correctly.
    • I can’t find or connect to the VPN server I usually use. Sometimes, you may encounter difficulties locating or connecting to the VPN server you usually use.
  4. Sep 17, 2023 · Problem 1: I can’t connect or stay connected to the VPN. If you can’t use the VPN at all, the first thing to do is check you’re not having internet connection issues. This might sound obvious but it’s often overlooked. If your network connection is fine, the next step is to try using a different VPN server.

  5. Is your VPN crashing? Disconnecting? Is your connection unbearably slow? Read our handy tips and find out how you can easily fix common problems and have your VPN working smoothly