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  2. May 17, 2023 · 1. Check your internet connection. 2. Check your credentials. 3. Check your VPN server status. 4. Check your VPN protocol and ports. 5. Look for VPN software issues. 6. Check the firewall blocking. 7. Restart your VPN app. 8. Reinstall the latest version of your VPN app. 9. Contact customer service. Why is my VPN not working on my phone?

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  3. Jun 27, 2024 · If your VPN is not connecting, the easiest solution is to restart your device and router. If that doesn’t work, try updating your device’s software, resetting the VPN to its default settings, switching to a different VPN server, or making sure that your ISP, firewall, network, or antivirus software is not blocking your VPN connection.

    • Overview
    • Causes of VPN Connection Problems
    • Troubleshooting Steps to Reconnect Your VPN

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    Most of the time, VPN services work without a hitch. So, it can be confusing or frustrating if you suddenly have trouble connecting to your VPN. When your VPN is acting a little cranky and refusing to connect, this step-by-step troubleshooting guide can help you get up and running again.

    VPN connection issues are often software or browser-related, so solving the problem of a misbehaving VPN is usually a process of elimination. Your VPN might be acting up due to:

    •An overloaded VPN server

    •Running out-of-date VPN software

    •Using the wrong VPN protocol

    When your VPN won't connect, try these solutions:

    1.Check your internet connection. It may seem obvious, but make sure your network connection is working. If you can't connect to the internet, check whether your device is connected to the correct access point.

    2.Check your login credentials. Not having the correct or up-to-date login credentials is another obvious but often overlooked detail. If you use a free VPN service, check the website to see if the credentials supplied by the VPN service have changed or your password needs to be updated.

    3.Change the VPN server connection. VPNs generally offer a selection of servers you can connect to. However, sometimes the server you're trying to connect to is having issues and you'll receive one of several common VPN error codes. Try a different server and see if that resolves the problem.

    4.Restart the VPN software or browser plug-in. If changing the VPN server doesn't work, restart the VPN software or browser plugins. Don't just disconnect from the VPN server; quit and restart the software. In the case of browser plugins, fully close down and reopen the browser. You may need to clear your browser cache to get the plug-in working again.

    5.Check that your VPN software is up-to-date. VPN software is frequently updated. To eliminate the possibility of bugs and to maximize performance, be sure you're running the latest software available. In most cases, you can check for updates under the VPN menu to get the latest update. You can also set your VPN to update automatically in the VPN settings.

  4. Nov 15, 2023 · To fix VPN connection problems, you can try restarting your VPN client, resetting your network settings, changing the VPN server location, checking for updates, and contacting your VPN provider's support team for assistance. If the issue persists, you may need to troubleshoot your network configuration or hardware.

  5. How to fix VPN connection issues. If your VPN is not working or you are experiencing VPN disconnection issues, try the following troubleshooting tips: Test your internet connection.