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How do I Keep my MyChart account secure?
How do I access my MyChart account?
Is MyChart free?
How do I verify my MyChart account?
You can ensure that your account stays secure even if someone else has your username or password by turning on two-step verification. When this feature is turned on, you must enter a code that is sent to you by email or text message to log in to MyChart, in addition to using your username and password.
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See how you can use two-factor authentication to log in to MyChart.
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From the MyChart menu, go to Account Settings > Security Settings. Select Turn on two-step verification. Confirm your email address or phone number, enter your MyChart password, and then select Continue. Select whether you want to receive the security code to turn on two-step verification by email or text message.
Your MyChart account is secure which means your health information is safe and protected. Authorization of your account is verified as a part of our activation process and all MyChart users log in to their account using a unique username and password.
Learn how to update your password, username, and use mobile authentication for quick access to your MyChart account.
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This tip sheet describes how to enable two-factor authentication for your account. Please note: Two-Factor authentication is now used for password reset instead of security questions. Two Factor Authentication is an extra layer of protection for your online account.
Keeping your MyChart account secure means keeping your phone number and email account secure. If you think that your phone number or email account may be compromised, you can change the phone number or email account on file on the "Personal Information" page in MyChart.