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  2. North Richland Hills residents with questions about establishing new water service, disconnecting service, billing or payments should contact the Water Department at 817-427-6200.

  3. Contact. If you have any questions about your bill, please call or visit the Water Department. We are located on the first floor of City Hall at 4301 City Point Drive. Ph: 817-427-6200. Fx: 817-427-6202. Email.

  4. Online. Pay or view your bill online. Any payments made after 5:00 p.m. will be processed the next day. By Phone. The telephone payment system is available 24 hours a day, seven days a week. To pay your bill by phone, please call 844-531-5742. By Mail. To pay your bill by mail, please use the envelope included with your bill.

    • Already Have An account?
    • Want to Create A New account?
    • Want to Pay Without An account?

    If you already have an account, you just need to login to the North Richland Hills Water site. North Richland Hills Water accepts credit cards, debit, and direct deposit. Click here to login.

    You can create a new account on the North Richland Hills Water website. Once you create the account, you can setup payment with credit, debit, or direct deposit. Click here to create an account.

    You can make a one-time payment without creating an account. You will need to have your credit or debit card in order to make the one time payment. Click here to make a one time payment.

  5. Jun 1, 2020 · The City of North Richland Hills takes pride in providing quality water and sewer utility services to more than 21,000 residential and business customers. The Water Office is responsible for setting up new accounts, reading meters and processing bills and payments.

  6. Jun 24, 2024 · By Phone – Call the payment line at 844-531-5742. By Mail – Send check or money order to the payment processing PO box. In Person – Pay at the Water Department in City Hall. Drop Box – Use the drop box at City Hall. Third Party – Pay at authorized payment stations like Fidelity Express.

  7. Click quick pay below. You'll need your account number. No login necessary. Quick pay. Sign in or sign up. Create an account to view details, manage single & multi-accounts, and multi-bill pay. Sign in or sign up. Announcement. Office Hours are Monday through Friday from 8am to 5pm.