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      • Citizen can track the status of complaint registered at 112 via Phone call/ SMS /Web Chat by providing the Complaint Number and Mobile Number given at the time of registering the complaint. An OTP will be sent to a registered mobile number to verify it.
      dial112.mahapolice.gov.in/CitizenPortal-Maharashtra/track-complaint
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  2. Citizen can track the status of complaint registered at 112 via Phone call/ SMS /Web Chat by providing the Complaint Number and Mobile Number given at the time of registering the complaint. An OTP will be sent to a registered mobile number to verify it.

  3. Citizens can track the status of actionable call registered at UP-112 via Phone call/ SMS /Web Chat by providing the Event Number and mobile number given at the time of registering the actionable call.

  4. Citizen can track the status of complaint registered at 112 via Phone call/ SMS /Web Chat by providing the Complaint Number and Mobile Number given at the time of registering the complaint. An OTP will be sent to a registered mobile number to verify it.

  5. Register Complaint. We advise you to Dial 112 for crimes which are in progress and requires immediate intervention of Police, Medical or Fire. Alternatively, you can also register a complaint on our Online Complaint Reporting System.

  6. Emergency Response Support System (ERSS) is a Pan-India single number (112) based emergency response system for citizens in emergencies. Each State/ UT is required to designate a dedicated Emergency Response Centres (ERC) to handle emergency requests.

  7. Consumers can track the status of their registered complaints through this service. By logging into their accounts, they can monitor the progress, view updates, and receive notifications about the actions taken by the authorities regarding their grievances.

  8. You can call 112 or 100 when you urgently need a fire brigade, an ambulance or the police. If there is no urgency, you better call the local fire brigade, your general practitioner (outside opening hours you can call the after-hours primary care) or the local police.