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Ways to contact us. Chat with us. Mon – Sat 9am – 11:30pm; Sun 10am – 11pm EST. 1-800-CRICKET (274-2538) or 611 from your Cricket phone. Mon – Sat 10am – 8pm EST. Store Locator. Hours Vary. Ways to pay your bill. Quick Pay. Log in to My Account. Download the myCricket app. Get help with your order. Track My Order. Activation. Returns & Exchanges.
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Contact Us. Chat. Store Locator. Find out how to change your...
- How to Upgrade Your Phone
If you already have Cricket Protect on your line of service...
- Phones & Devices
As 2023 came to an end, so did Community Forums. But no...
- Returns & Exchanges
Cricket Wireless Return Policy. Cricket provides a 7-day...
- Mobile Hotspot Setup
Mobile Hotspot lets you take the Cricket network with you...
- Suspend & Restore Service
Found your phone and need to remove the block? Need your...
- Device Unlock
If you’re in the military and need expedited unlocking prior...
- How to Change My Plan
Cricket Unlimited plans (and $50/month+ grandfathered plans)...
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Contact Us. Chat. Store Locator. Find out how to change your plan, add a new line, get activation assistance, and review other common Cricket Wireless help topics.
Dec 30, 2023 · The Cricket Wireless customer service phone number is 1-800-274-2538. You can call this number regardless of whether you own a Cricket phone, alternatively, if you’re using a Cricket phone, dial 611 for quick access to self-service options concerning your account information.
- What to Know Before Signing Up For Cricket Wireless
- Plans and Pricing
- Activation Process
- Call and Text Performance
- Data Speeds
- Customer Service
- Methodology
- Final Thoughts
Cricket Wireless is a mobile virtual network operator (MVNO) that provides access to AT&T’s cellular network. It’s a reliable service provider and was even named one of the best full-service MVNOs by the AmericanCustomer Satisfaction Index in 2024. At Clark.com, we also recommend Cricket Wireless as one of AT&T’s best MVNOs. Monthly plans begin as ...
Cricket Wireless offers four different monthly plans. You can join any plan with just a single line or add up to five lines for additional discounts. In the table below, you’ll see how much each Cricket Wireless monthly plan costs per line per month. Prices include autopay where discounts apply; taxes and fees are included. All of the plans mention...
If you decide to switch to Cricket Wireless, I recommend activating your service online to avoid the $25 activation fee.The process is fast and easy to do. In this section, I’ll walk you through the process I followed when I tried out the 5GB plan myself. I’ll also share how I was able to get a month of service for less than $16! To get started, I ...
Over the course of 30 days, I tried out Cricket Wireless’s service by making and receiving phone calls as well as sending and receiving text messages. During the month that I tested Cricket Wireless’s service, I experienced consistently reliable, clear service with no dropped calls or undelivered text messages.However, service can vary from one are...
Cricket Wireless offers access to AT&T’s 4G/LTE and 5G networks. Based on my experience as well as AT&T’s coverage map, you’ll likely have reliable access to data with this MVNO. To make sure you’ll be covered before switching to Cricket Wireless, be sure to enter your address on its coverage map online.You can also look at AT&T’s coverage map to g...
Good customer service is important in a phone carrier. Unfortunately, nearly all major companies seem to be struggling with it these days. Whether it’s extended wait times or unhelpful representatives, dealing with customer service with phone service providers can be a pain. To see how long I’d have to wait for service and what type of service I’d ...
Before I began testing phone plans, I highlighted the key factors that I would be exploring. This way, I would be able to accurately compare phone plans and get a full overview of what to expect from the service. Here are the key factors I focused on while trying out each phone plan: 1. Length of Time.I tested each phone plan for 30 days to observe...
Ultimately, I had a great experience during the month that I tested Cricket Wireless for this review. I had good service and coverage throughout the whole experience, and the data speeds were fast enough for basic browsing and streaming. I didn’t experience any dropped calls or undelivered text messages with Cricket Wireless, and I didn’t have a ba...
- Dallas Cox
Get a moto g power 5G 2024 starting at FREE! When you switch to Cricket and open a $60/mo. plan. First month service charge and tax due at sale. Activation (in-store, $25/line) & add’l fees may apply. Terms & restr’s.
4 days ago · Cricket Wireless was founded in 1999 and became a subsidiary of AT&T in 2014. It offers only prepaid unlimited plans and has over 5 million customers. Coverage: Cricket Wireless offers 4G...
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Support - Cricket Wireless. Home. / Support. Chat With Support. Our friendly customer service agents are ready to assist you. Manage Account. View your order history, see updates on current orders, and even manage return and warranties all from one convenient location. Warranty & Returns.
