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  1. consumer.huawei.com › en › supportFingerprint login does not work/Unable to enroll my ... - HUAWEI

    Update Huawei PC Manager and the fingerprint driver to their latest versions. Update Huawei PC Manager to the latest version. For details, see Updating Huawei PC Manager to the latest version. To update the fingerprint driver, go to Huawei PC Manager > Optimization > Drivers > Check for updates, select all items to be updated, and click UPDATE ...

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  3. consumer.huawei.com › en › supportEnrolling and removing a fingerprint on the computer - HUAWEI

    If you have not set an account password or PIN, you will not be able to click Settings under Fingerprint recognition (Windows Hello). A maximum of 10 fingerprints can be enrolled for each account. Your PC supports 360 degree fingerprint enrollment. Try to enroll all areas of your fingerprint to improve matching accuracy.

  4. consumer.huawei.com › en › supportUnable to enroll fingerprints after startup and ... - HUAWEI

    1. Collect the version number of the fingerprint driver. 2. Update the fingerprint driver. (Open PC Manager, go to Optimization > Drivers > CHECK, select all items to be updated, and click Update Now. After the update is complete, restart the host.) Check whether the issue persists. Solution for cause 3: 1. Fix the issue using PC Manager. 2.

  5. consumer-tkbdownload.huawei.com › ctkbfm › servletUser Guide - Huawei

    2 Fingerprint power button After enrolling a fingerprint, simply press the power button with the enrolled finger to power on and unlock the computer without having to enter a password. 3 Recessed camera Press the button to reveal the camera. You can then use it in Camera or other apps to take photos or make video chats.

  6. consumer-tkb.huawei.com › weknow › servletHuawei

    If you have not set an account password or PIN, you will not be able to click Settings under Fingerprint recognition (Windows Hello). A maximum of 10 fingerprints can be enrolled for each account. Your PC supports 360 degree fingerprint enrollment. Try to enroll all areas of your fingerprint to improve matching accuracy.

  7. www.reddit.com › r › MatebookXProUsing Fingerprint Scanner after fresh install of Windows 10

    On my matebook x pro (i5, 256go 2018), after a windows update last day, I can not use the fingerprint anymore. I followed the post of brad by installing in the right order the drivers but it does not work. It says that Windows Hello and fingerprint is not available in my device. I tried again with fingerprint driver uninstalled at the begining ...

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  9. www.reddit.com › pwat4c › fingerprint_scanner_issueFingerprint Scanner Issue : r/MatebookXPro - Reddit

    Uninstalled the device in device manager, restarted, installed the drivers, re-setup fingerprints. Remove fingerprint scanner in device manager > reinstall driver from huawei manager > Go into windows hello settings and add fingerprint again. This process should work for both of your machines.