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  1. Turn off your device and turn it on again. Then look for the app. If you’re using a Chromebook, make sure you’ve followed these steps to get the Play Store. If the Google Play Store app still isn't showing up, contact your carrier or manufacturer for help. If the Play Store won't open or load, or crashes frequently, try the steps at Play ...

  2. How to update all Android apps automatically. Open the Google Play Store app . At the top right, tap the profile icon. Tap Settings Network PreferencesAuto-update apps. Select an option: Over any network to update apps using either Wi-Fi or mobile data. Over Wi-Fi only to update apps only when connected to Wi-Fi.

  3. You can use Play store filters to search or browse apps and games that are compatible with each of your devices. On your phone: Open the Google Play app . At the top, search for an app or content. In the dropdown menu, choose a device associated with your account. On your computer: Go to play.google.com. At the top right, click the magnifying ...

  4. support.google.com › googleplayGoogle Play Help

    Use Android apps and games. Use Google Play on your device or computer. Get started with Google Play Pass. Get started with Google Play Points. Use Offers on Google Play. User policies for apps & digital content. Use a screen reader with Google Play. Find family-friendly content in Google Play. Manage your child's Google Play apps.

  5. When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your Android phone, go to your payment methods in Google Play. Tap Add a payment method. Choose the payment method you want to add. Follow the on-screen instructions.

  6. Find the Google Play Store app on your device's home or app screen. Touch and hold the Google Play Store app. Tap App Info . Tap Storage & cache Clear Cache. Tap Clear storage Delete. If these steps resolve your issue, re-enable password protection and parental controls. If these steps didn't resolve your issue, try to clear cache and data from ...

  7. When you add a payment method, you'll automatically get access to thousands of books, movies, TV shows, and games. On your computer, go to payment methods on Google Play. Click Add a payment method. Follow the steps on the screen. The new payment method will be added to your Google Account.

  8. When you visit the Google Play Store on your mobile device, you’ll verify purchases with the same verification method (e.g. PIN, pattern, password, or biometrics) that you would use to unlock your device, instead of your Google Account password. Your Google Play purchase authentication setting applies to a single device and Google Account.

  9. Request a Google Play purchase refund with our easy, self-help flow that lets you skip the line and submit refund requests on Play purchases.

  10. Change app permissions. On your device, open the Settings app. Tap Apps. Tap the app you want to change. If you can't find it, tap See all apps. Then, choose your app. Tap Permissions. If you allowed or denied any permissions for the app, you’ll find them here. To change a permission setting, tap it, then choose Allow or Don't allow.

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