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  1. Things I’ve done with them wrote a letter to remind them their obligation and ask for a reduction since I have no connection and I don’t have Sfr 4g where I lived. Since this letter I had a reduction and I am a kind of premium support member if I call them.

  2. Feb 27, 2020 · I recently switched from Orange to SFR, and I find it a bit confusing to find an email where I can write to them. I noticed that there's a chat option (which works). But I need an actual email address or a button from my espace client that'll say "contacter nous par email". I'm unable to find it.

    • Steps to Lodge Consumer Complaint
    • Other Ways to Get Your Complaint lodged
    • Who Is A Consumer?
    • Under The Breach of Following Rights, A Consumer Can Lodge A Complaint

    Step one:Visit the official website of consumer rights complaints https://consumerhelpline.gov.in/ Step two:Dial toll free number 1800114000 or 14404 given on the homepage. Step three: You can make a call to the number and speak about your issue directly with the concerned officer. Step four:Your complaint will get registered, take your complaint n...

    SMS at 8130009809
    Register yourself at https://consumerhelpline.gov.in/user/signup.php
    You can also leave your complaint via Consumer App at https://consumerhelpline.gov.in/apps/consumerapp/

    A consumer is a person who purchases a product or avails a service for a consideration, either for his personal use or to earn his livelihood by means of self-employment. The consideration may be: 1. Paid 2. Promised 3. Partly paid and partly promised. It also includes a beneficiary of such goods/services when such use is made with the approval of ...

    The Consumer Protection Act guarantees the following six Consumers Rights: 1. Right to Safety The right to be protected against the marketing of goods and services, which arehazardous to life and property. 2. Right to be informed The right to be informed about the quality, quantity, potency, purity, standard and price of goods or services, as the c...

    • India Today Web Desk
    • Information
  3. How can I register my complaint? A. Complaints can be lodged at the Complaint Centre of the respective Service Providers. To get the details of the complaint center for lodging a complaint with your telecom service provider Click Here. Q 3. What happens when I register my complaint with the Complaint Centre? A.

  4. Complaint Centre is accessible to its consumers through a toll-free “Consumer Care Number”. Every service provider shall also, establish a ‘Web Based Complaint Monitoring System’ to enable the consumers to monitor the status of their complaints.

  5. Dec 14, 2018 · Public Grievances. The Public Grievances Division of the Department is responsible for coordinating and monitoring of issues regarding redress of public grievances relating to Consumer issues.

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  7. Sep 1, 2020 · To get the details of the complaint center for lodging a complaint with your telecom service provider Click Here. B. To get details of the appellate authority to escalate the issue in case your complaint has not been addressed satisfactorily by the telecom service provider Click Here.