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Tencent Customer Service Center is committed to developing itself into an advanced Internet service center backed by big data, intelligent technologies and product platforms.
May 17, 2023 · In January, a 16-year-old Chinese teen went viral after he traveled over 800 miles by himself to the Tencent customer service center. Like me, he’d had his QQ account suspended.
May 17, 2023 · Dealing with customer service can always be frustrating: long wait times, boilerplate responses, and unhelpful representatives are the norm. Tencent offers a physical center as a last resort. If you are willing to travel to Shenzhen, you can meet with a representative in person to make your case.
Customer-Centric Services. Tencent continuously optimises products and services to meet user demands in a timely manner by relying on its cutting-edge online technology, professional service teams, and diversified channels.
Tencent Holdings Ltd. (Chinese: 腾讯; pinyin: Téngxùn) is a Chinese multinational technology conglomerate and holding company headquartered in Shenzhen. It is one of the highest grossing multimedia companies in the world based on revenue. It is also the world's largest company in the video game industry based on its equity investments.
Contact Us. WeChat User Feedback and Support. If you experience an issue using WeChat, visit the WeChat Help Center to find a solution. If you are still unable to resolve your issue or would like to leave your feedback about WeChat, click here. Weixin User Support.
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Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good.
