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  2. Mar 1, 2024 · Effective 11 March 2024, the following changes will take place: Login to classic Maybank Online Banking will be deactivated. If you attempt to login, an error message will be prompted: Switch to the new Maybank2u Online Banking now to ensure uninterrupted use of our online banking services.

  3. Jan 30, 2023 · The ‘Kill Switch’ can be activated via Maybank2u web or MAE app and once enabled, customers will be automatically logged out of all active online sessions on the MAE app as well as M2U app and web.

    • Steer Clear of Using Public Wifi and Public Computers
    • Ignore Links from Unknown Sources, and Key in Banking URLs Manually
    • Generate Long, Unique Passwords, and Set Up Reminders to Change Them Often
    • Ensure Two-Factor Authentication and Banking Notifications Are Turned on
    • Keep Your Banking App Updated
    • If You Think You’Ve Been Scammed, Use Kill Switch

    Public WiFi and public computers are convenient when you need to stay connected on the go. But some security risks posed by them include hackers spying on your browsing and banking activity, malicious hotspots, and keyloggers. The latter is where hackers covertly monitor your keyboard strokes to retrieve data like your username and password. Whenev...

    Phishing attacks are where hackers create similar-looking websites to execute bank account scams. These links are sent with a luring message, enticing you to participate in a promotion that’s often too good to be true. When you enter your login details through the link, scammers can retrieve your details, and use them to make fraudulent transaction...

    Be honest, how many of us use similar passwords with small variations for different accounts? Understandably, doing so helps us remember our passcodes. Yet, our security becomes more vulnerable. Thus, it’s advisable to generate long, unique passwords for each account you own, and note them down in a secure place. It’s also good practice to change y...

    Two-factor authentication adds a layer of security when logging in to your online banking account. For example, the MAE app requires you to provide your fingerprint biometrics, facial recognition, or PIN. This two-factor authentication extends to approving a transaction too. Instead of six-digit TACs,Maybank advises users to set up Secure2uby June ...

    Generally speaking, it’s important to keep the apps on your phone updated, as they improve an app’s performance and security. Since MAE debuted in 2019, Maybank has added updated security features that may not be extended to the M2U MY app. These include Secure2u, and the newly launched Kill Switch.

    In the event you suspect that a scammer has your online banking details, or you suspect that an unauthorised transaction has been made, use Maybank’s Kill Switch. Kill Switch is a self-service feature that lets you deactivate all online banking accessto stop more transactions from going through. It’s a measure Maybank implemented to safeguard custo...

  4. I would like to reactivate my Maybank Cards or Maybank2u access. What should I do? You will need to visit a Maybank branch or call Maybank Group Call Centre (MGCC) at 1300 88 6688 to unblock your credit/charge card and reactivate your Maybank2u access. How long before I can use my Maybank Cards or login to Maybank2u after reactivation?

  5. Jun 28, 2023 · Customers who suspect that they are victims of financial scams should immediately call our 24-hour, 7-day a week fraud hotline at 035891 4744, as we will help them to deactivate their online banking access or block cards that are involved in the scam.

  6. Jan 30, 2023 · If you notice suspicious / unauthorised transactions or you suspect that you’ve fallen victim to an online scam, you should immediately use the Kill Switch to deactivate your Maybank2u access. You should also call Maybank’s Fraud Hotline at 03 5891 4744 to make a report.

  7. Jan 30, 2023 · KUALA LUMPUR: Malayan Banking Bhd (Maybank) has introduced a "kill switch” for customers to deactivate their Maybank2u web and the MAE application (app) access should they notice something peculiar or believe that they have been scammed.