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How do you describe your approach to a problem?
What is your approach to problem-solving?
How do you describe a problem-solving approach in an interview?
How do you answer a problem-solving question?
Describe the Problem: Start by describing the problem you faced. Explain the context, who was involved, and what caused the problem. Be specific and use examples to support your statements. Explain Your Approach: Next, describe the steps you took to solve the problem.
Nov 27, 2023 · Asking about your problem-solving strategy reveals several aspects about you, including your critical thinking skills and resilience. It's about gauging your approach when faced with obstacles. Analytical Abilities: Your answer illustrates your ability to break down complex issues.
- Overview
- What is a problem-solving approach?
- Why is having approaches to problem-solving important?
- 12 approaches to problem-solving
- Tips for better problem-solving
People encounter problems every day, whether they do so at work or in their daily, personal lives. Given this, once you're equipped with the right problem-solving approaches, problems transform from stressful setbacks into opportunities to learn and improve. That's why becoming practiced in several problem-solving approaches is essential, no matter...
A problem-solving approach is a technique people use to better understand the problems they face and to develop optimal solutions. They empower people to devise more innovative solutions by helping them overcome old or binary ways of thinking.Related: How To Create Your Own Problem-Solving Process
Problems occur in all fields of work. That's why most job listings include problem-solving skills in their requirements and why interviewers often ask candidates to describe how they've fixed problems in the past. For those searching for a new job, being able to demonstrate strong problem-solving skills is key to having successful interviews.Proble...
1. Rational
One of the most common problem-solving approaches, the rational approach is a multi-step process that works well for a wide range of problems. Many other problem-solving techniques mirror or build off of its seven steps, so it may be helpful to begin with the rational approach before moving on to other techniques. Here are the seven steps of the rational approach: 1.Define the problem. 2.Identify possible causes. 3.Brainstorm options to solve the problem. 4.Select an option. 5.Create an implementation plan. 6.Execute the plan and monitor the results. 7.Evaluate the solution. Read more: Effective Problem Solving Steps in the Workplace
2. Collaborative
This approach involves including multiple people in the problem-solving process. Brainstorming should include a diverse group of stakeholders: people who are affected by the problem and/or may be affected by any changes made in an attempt to solve it. Seek continuous feedback from these stakeholders as you monitor the implementation of your solution to make sure it works well for everyone.Read more: 8 Team-Building Activities for Improving Communication (With Tips)
Creative
The creative approach mirrors the rational approach but places greater emphasis on the brainstorming phase. People using the creative approach utilize ideation techniques such as mind mapping, storyboards and analogies.
Take your time
When faced with a stressful problem, many people reflexively scramble to solve it as quickly as possible. However, developing a lasting solution usually takes deliberate research and planning. Unless a problem is urgent, you can usually take the time necessary to develop a strong solution and still meet your deadlines.Related: The Ladder of Inference: Understanding the 7 Rungs
Develop your personal problem-solving skills
Problem-solving engages multiple skills, such as active listening, research and communication. Regularly exercising these skills, regardless of whether or not you're facing an immediate problem, can prepare you to problem-solve more effectively when issues arise. For example, you can try scheduling team-building activities to facilitate communication during later brainstorming sessions.
Write things down
We've all come up with great ideas only to forget them when distractions arise. You can avoid this problem by documenting ideas as people bring them up. Doing so leaves you with a complete catalog of options once the brainstorming phase ends.As you advance through the problem-solving process, you can also write out all the possible effects of each option, the resources it will require and any feedback you receive regarding that option. That way, you can see all the merits and shortcomings of each option side by side and more easily select the best solution.Related: Complex Problem-Solving: Definition and Steps
Aug 24, 2023 · Describe a systematic problem-solving approach that showcases your ability to dissect problems, analyze data, identify root causes, and develop effective solutions. Interviewers often look for responses that demonstrate critical thinking and attention to detail.
Feb 13, 2023 · Problem-solving is the ability to identify a problem, prioritize based on gravity and urgency, analyze the root cause, gather relevant information, develop and evaluate viable solutions, decide on the most effective and logical solution, and plan and execute implementation.
Apr 8, 2024 · Describe a time when you faced an unexpected challenge at work. How do you weigh the pros and cons before making a decision? How would you handle a disgruntled or dissatisfied customer? What metrics do you track on a regular basis? How do you use the information to adjust your approach?
Explanation: This answer outlines a basic step-by-step approach to problem-solving but lacks specific examples and results. Good answer: The first thing I do is define the problem clearly. Once I know what the problem is, I research different possible solutions, evaluate their effectiveness, and prioritize them based on the impact they would have.
