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  1. ANU students and staff can connect to ANU Secure using their ANU ID and password. Special access can be arranged to people without an ANU ID. Example login information for ANU Secure: Username: University ID (eg. 'u1234567') Password: University password (Horus/ISIS) Refer to links on the right to access ANU Secure using your

  2. You will receive a confirmation on your computer. Click Next. Click on Security info and the Microsoft Authenticator will now appear under your sign-in methods. The Multi-factor Authentication is now set up for your ANU account. You can now close the page. Require any assistance?

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  4. You will never be asked to verify your account by clicking a link in an email. Please treat any such requests with suspicion, and report them as a possible IT security incident via the Service Desk. ANU support staff will verify your identity over the telephone, before a password reset is actioned.

    • Access
    • Login Failure
    • Password Reset
    • Password Change
    • Student Messages
    • Task Wizard
    • Tax File Number
    • Account Closure
    • Transcripts
    • Viewing Documents

    Once you have accepted your offer to study at ANU, we will activate your user account and send you an email containing your user name and password. ISIS is accessed via the system login webpage.

    If you are having trouble logging in try the following: 1. Wait 24 hours - it can take up to 24 hours after receiving your confirmation email for your ISIS account to be activated. 2. Ensure that you are including a 'u' in front of your seven digit student ID number. Try logging in to Wattle to check your ANU account functionality. 3. If you get an...

    Your password cannot be retrieved, but it can be reset. Password reset requests require verification of your identity, so cannot be processed via email. There are two options: 1. Call the IT Service Desk on +61 2 6125 4321. 2. Take your student card to an ITS service desk officer, located at ITS Shopfront - Joplin Lane 1.26.

    You can change your password via Identity Manager. Login, click on 'Manage my account', and then select the 'Change password' tab. Type in your new password and confirm. For more information about choosing a secure password, please refer to Choosing a secure password or passphrase

    Student messages in ISIS contain important information that each student must be aware of before and during their academic year. You are required to indicate that you have read and understood each message before you are able to undertake any other action in ISIS.

    When you login to ISIS for the first time each year you will be given a list of tasks to complete. These tasks are mandatory in order to enable course enrolment.

    If you are a domestic student you require a tax file number (TFN) in order to complete your electronic commonwealth assistance forms (eCAF) in ISIS. If your TFN is not supplied by the course census date your place at University will be cancelled.

    Once your account is closed you will no longer have access to Wattle. Your account will be closed: 1. If you complete your program in semester one and graduate in July, your ANU student account will be closed from 31 August. 2. If you complete your program in semester two and graduate in December, your ANU student account will be closed from 31 Mar...

    If you graduated on or after July 2009, your academic records, e.g. transcripts, testamur, graduation statements, are available through the ANU Certified Documents website, one month after your graduation. Current students and alumni are able to purchase a transcript through ISIS.

    If you are having trouble viewing documents such as your eCAF or invoice in ISIS, the problem could be due to your web-browser configuration. Please check the following items on your browser: 1. Pop-up Blockers Most ISIS documents are generated as PDFs that pop-up in a new window. If your browser is configured to automatically block pop-ups, the do...

  5. Learn how to access online services at ANU, including wireless, using your ANU ID and password. Need help? Search the Knowledge Base.

  6. Inner Method: Leave blank or EAP-GTC. Identity: University ID (without @anu.edu.au) Anon Identity: University ID (without @anu.edu.au) CA Certificate: leave blank or auto-detect. User Certificate: none. Note: Windows devices will default to use MSCHAPv2 if “PEAP” is selected under (EAP Method).

  7. Option 1: Open the Settings App. Turn on Wi-Fi and select Wi-Fi. Select the ANU-Secure SSID. EAP method: PEAP. Phase 2 authentication: MSCHAPV2. CA certificate: Set to Use system certificates. Domain (if applicable): anu.edu.au. Enter your login information: Username: University ID (eg. 'u1234567') Anonymous identity: Leave Blank.