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To enhance the customer service experience, Tencent Customer Service has built and upgraded its smart multi-service hotline which relies on intelligent algorithms, voice recognition, and intelligent big data to quickly identify user issues and offer targeted solutions.
Tencent is a world-leading internet and technology company that develops innovative products and services to improve the quality of life of people around the world. Founded in 1998 with its headquarters in Shenzhen, China, Tencent's guiding principle is to use technology for good.
- Value-Added Services
- Fintech, Business Services, and Others
- Online Advertising
- Financial Performance
- Covid-19 Impact
- Investment in Huya Inc.
- The Fifth Perspective
In 2019, Tencent derived 53% of group revenues from its VAS businesses. In the last six years, this segment attained a CAGR of 28.2% in revenues where it increased from RMB45.0 billion in 2013 to RMB200.0 billion in 2019. Tencent’s VAS comprise two sub-segments – Gaming and Social Network. Gaming.Tencent achieved a CAGR of 23.7% over the past six y...
In 2019, these businesses contributed 28.9% of group revenues to Tencent. Revenues have increased from RMB622 million in 2013 to RMB108.9 billion in 2019. This makes it Tencent’s fastest growing segment for the six-year period. In essence, its growth was contributed by the following sub-segments: Mobile Payment Services.In 2013, Tencent launched We...
In 2019, Tencent made 18.1% of group revenues from online advertising. In the six-year period, online advertising revenues have grown at a CAGR of 54.5% over the past six years from RMB5.0 billion in 2013 to RMB68.4 billion in 2019. This is due to: Social and Other Advertising. This business is the key contributor of growth to its online advertisin...
Tencent achieved a 10-year CAGR of 40.7% and 33.6% in its group revenues and shareholders’ earnings respectively. Revenues had grown from RMB12.4 billion in 2009 to RMB377.3 billion in 2019. This was due to continuous growth achieved in its VAS, fintech, and online advertising services during the period. As a result, shareholders’ earnings have inc...
Since the initial outbreak in Wuhan, the COVID-19 pandemic has brought many changes to our daily lives and caused disruptions to both businesses and economies worldwide. So, how did Tencent fare during the first half of 2020? Tencent has continued to report growth in group revenues and shareholders’ earnings in Q1 and Q2 2020 during the peak of the...
In 2020, Tencent made two transactions to increase its equity stake in Huya Inc., a leading live game streaming platform in China. Its live streaming of game content includes e-sport tournaments such as League of Legends, King of Glory, and Peacekeeper Elite. On 3 April 2020, Tencent acquired 16.5 million Class B ordinary shares of Huya Inc. for US...
Tencent has delivered stellar growth in revenue and profit over the past 10 years. As of 30 June 2020, Tencent reported 1.2+ billion monthly active users of Weixin and WeChat worldwide combined, and continues to invest in the development of new games and digital content as means to sustain growth for many years to come.
Employees - Tencent 腾讯. Stimulating vitality, supporting growth. Through professional training and career development system, we stimulate the vitality of organizations and individuals, and help employees grow with the company. Talent Development. Employees are Tencent's most valuable asset.
Apr 25, 2024 · Tencent Holdings is pushing for the wide adoption of its smart mobility solutions, powered by artificial intelligence (AI), to help speed up the manufacture of next-generation smart cars in the...
- Ben Jiang
The suite of new services announced by Tencent Intelligent Mobility included Tencent Intelligent Automobile Cloud, a one-stop cloud solution tailored for the intelligent auto industry, and Tencent Integrated Automobile Safety Solution, which covers all aspects of cloud management.
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Apr 25, 2024 · Chinese internet company Tencent Holdings launched its large model for vehicles on Wednesday. The company said it has offered its autonomous driving cloud solutions to companies such as Mercedes-Benz, Bosch, Nvidia and Nio.
