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If you can't sign in to your Google Account in Gmail, Google Drive, Google Play, or elsewhere, select the issue that most closely applies to you. Follow the instructions for help getting back in...
- Tips to Complete Account Recovery Steps
If you already tried to recover your account and got a...
- Sign In
Email or phone. Forgot email? Type the text you hear or see....
- Google Account Help
Review devices. Go to your Google Account. On the left...
- My Account
Your Google Account makes every service you use personalized...
- Signing in to Google
Signing in to Google. Set how you sign in to Google apps and...
- Tips to Complete Account Recovery Steps
- Overview
- Forgot your password
- Forgot the email address you use to sign in
- Someone else is using your account
- Can’t sign in for another reason
- Recover a deleted Google Account
- Still can’t sign in
If you forgot your password or username, or you can’t get verification codes, follow these steps to recover your Google Account. That way, you can use services like Gmail, Photos, and Google Play.
Tips:
Wrong guesses won’t kick you out of the account recovery process. There's no limit to the number of times you can attempt to recover your account.
If you use an account through your work, school, or other group, these steps might not work. Check with your administrator for help.
1. Follow the steps to recover your Google Account or Gmail.
• You'll be asked some questions to confirm it's your account. Answer the questions as best as you can.
• If you have trouble, try the tips to complete account recovery steps.
2. Reset your password when prompted. Choose a strong password that you haven't already used with this account.
1. To find your username, follow these steps. You need to know:
• A phone number or the recovery email address for the account.
• The full name on your account.
2. Follow the instructions to confirm it’s your account.
If you think someone is using your Google Account without your permission, follow the steps to recover a hacked or hijacked Google Account or Gmail.
If you have another problem, get help signing in.
If you recently deleted your Google Account, you can follow the steps to recover your account.
Create a new account
If you can’t sign in, try these tips for account recovery.
If you still can’t recover your account, you can create a new Google Account. When you do, you can follow these steps to avoid getting locked out of your Google Account.
Avoid account & password recovery services
When you’re signed in, you can review devices that have recently accessed your account. You can see your device activity, including devices that have been active in your account in the last 28...
