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Mar 8, 2022 · 88% of customers consider Air France to be exemplary in the way staff serve customers, more than 14 points higher than the average score in the Transport category and 7 points higher than the average score for all sectors combined.
Recognizing the importance of customer loyalty, Air France offers an exclusive loyalty program, Flying Blue. This program rewards frequent flyers with various benefits, such as priority boarding, access to lounges, and bonus miles.
#315: Loyalty Insights from Air France - KLM's Flying Blue Program. Ben Lipsey is the Senior Vice President of Customer Loyalty for Flying Blue, from the Air France – KLM group, one of the world’s best-known and best loved frequent flyer programs.
The Air France-KLM Group aims to become a champion of air transport in Europe, while fulfilling its role as a pioneer of sustainable aviation. Protecting customers' and employees' health and keeping them safe while flying is the Group's top priority and something that they commit to each and every day.
Flying Blue is the loyalty programme of Air France, KLM and Transavia. Description. Members can earn Miles during their trips with Air France, KLM, and their partner airlines or when purchasing services from non-airline partners (hotel chains, car rental companies, etc.). Description.
Jan 1, 2021 · About Flying Blue: Air France/KLM’s Loyalty Program. Flying Blue is a nifty program, especially for those looking to travel to Europe in business class. Award rates across the Atlantic start at just 50,000 miles in business class per direction. The program is not without its quirks, though.
