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  1. If you can’t receive emails or text messages from us, maybe because you lost or upgraded your phone or your email account was hacked, learn how to recover your account if you can't access the email or phone number on your account.

  2. To reset your password if you're not logged in to Facebook: Go to the Find Your Account Page. Type the email, mobile phone number, full name or username associated with your account, then click Search. Follow the on-screen instructions.

  3. Find your account. Please enter your email or mobile number to search for your account. Cancel. Search.

  4. If you don’t have access to the email address or mobile phone number associated with your Facebook account — maybe because you were hacked and your password was changed, or you lost or forgot them — try these steps to recover your account:

  5. Go to facebook.com/login/identify. Type the phone number associated with your account and tap Search. Select the account you want to recover. You will see a prompt that says Confirm via Phone Call. Below that, tap Continue. You may see a prompt that says Allow Facebook to Make and Manage Phone Calls.

  6. Get back into your account if you're being asked to do a security check. Log in to Facebook and follow the instructions to confirm your identity. If you can't remember your Facebook password, you can request a new password.

  7. To reset your password if you're not logged in to Facebook: Go to the Find Your Account Page. Type the email, mobile phone number, full name or username associated with your account, then click Search. Follow the on-screen instructions.