Emirates (airline)
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You’ll find the answers to most of your questions on this page, or you can chat with us 24/7. If you booked through a travel agent or partner airline, please contact them to make any changes to your booking. You can still use Manage your booking to add seats, extra baggage, special meals or other requests.
Please feel free to contact us at guest@etihadguest.com or at any of the Etihad Guest Service Centres below.
For all other enquiries, please call +971 600 555 666 in the UAE or get in touch with one of our Global Contact Centres. We’re here 24 hours a day, seven days a week, with agents in countries around the world. Just let us know how we can help.
Manage your booking. View or make changes to your flight, pick your seat or book extra baggage. You may incur a fee to cancel or change your flight, subject to the conditions of your ticket. Read our Modification guide to understand more. Booking reference or ticket number*.
Speak to us. Use our live chat to request a refund and if you need more help, we’ll connect you with a member of our team. Service charges may apply. Contact your travel agent. If you booked your flight with a travel agent or other third party, we recommend speaking to them to request a refund. Choosing Etihad Credit.
We are hiring a Customer Service Agent to provide excellent experience to Etihad Crew members and other uniform entitlement holders. Responsible for system and physical transactions related to receipt and issuance in our Uniform Stores and timely delivery of Uniforms to crew members.
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