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Contact us. Can’t find the solution you’re looking for? Here’s how to get help from our experts. Note: We currently don’t offer support by phone. Send us a message. Message us and one of our customer service experts will help you out. The Spotify Community.
Contact us. What can we help you with? I need help with payments or refunds. I can’t access my account. I need help with my subscription. I'm having playback issues. I need help with something else.
Contact us. Contact our Customer Support if you don’t find a solution on our support site or Community. @SpotifyCares. Feeling sociable? Simply tweet the team and they’ll do all they can to help. Audiobook refunds. If you’ve listened to less than 50% of an audiobook purchased in the last 7 days, you may be eligible for a refund.
Here to help! Find out how to set up and use Spotify. Learn about features, troubleshoot issues, and get answers to questions. Everything you need to stay in tune. For listeners, artists, brands, developers and music fans alike.
Feb 20, 2024 · Method 1. Getting in Touch with Customer Support. Download Article. 1. Get Spotify support’s attention on X. If you have an X account (formerly called Twitter), you can send public messages to Spotify by adding @SpotifyCares to your message.
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Help Wizard. FAQs. Ongoing Issues. Not sure where to start? Find an answer to your question by using the toolbar above. Let us guide you step by step using our Help Wizard. Have a look through our list of FAQs. Check the ongoing issues that are currently under investigation.
Cancel your Premium plan any time on your account page. Log into spotify.com/account. Under Manage your plan, click Change plan. Scroll to Cancel Spotify and click Cancel Premium. Your Premium stays until your next billing date, then your account switches to free.
Mar 29, 2016 · Spotify Support team can be reached through their Twitter Handle @SpotifyCares, Facebook Page Spotify Cares, or through the online contact form. If you submit the contact form instead of the Twitter or Facebook Message, make sure to check your inbox and junk folder for an email from Spotify.
May 23, 2017 · Spotify doesn't currently offer phone support, but I'd be happy to help you out here on the Community with any issues you might be having. You should first go to the relevant Help board for your issue.
