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For any queries or customer care support, connect with Rapido here. Fill out the query form & we will revert in 2-3 business days.
- Rapido Bike Taxi
Rapido has come a long way ever since its inception in 2015....
- Captain Terms
Captain needs to send any notice at email id:...
- Contact Us
Mobile Number * You are a * Select Query * Comment * Submit....
- Blog
January, 7th, 2021 Boost Business Productivity with these...
- Customer Terms
Customer Care details: shoutout@rapido.bike. Alternatively,...
- Rapido Bike Taxi
Nov 24, 2023 · Learn how to register a complaint with Rapido customer care, email, or online portal for bike taxi, cab, or auto services. Find out the contact details, grievance redressal mechanism, and escalation options for Rapido.
This web page does not have any information about Rapido customer care number. It shows some online shopping sites and their contact details, but not Rapido.
Rapido is a bike taxi service that offers doorstep pick-up, affordability and quick rides in 100+ cities. It has 10 million customers and 1 million captains, but does not provide customer care number on its website.
- I. Services
- II. Your Representations, Warranties and Undertakings
- III. Operation of Platform
- IV. Your Conduct
- V. Communication and Notification
- VI. Payment For Services
- VII. Disclaimers
- VIII. Intellectual Property Rights
- IX. Third-Party Links
- X. Emergency SOS
We provide the following services (“Services”)to you: 1. A Platform to facilitate the pick-up and drop off of packages from one location to the other through services offered by third party drivers or vehicle operators (“Captains”), (“Package Services”); 2. A Platform to facilitate the booking of two-wheelers (“Bikes”), three-wheelers (“Autos”), an...
In relation to your use and access of the Platform or for availing the Services, you represent, warrant, and provide the following undertakings: 1. For the purposes of registration/creation of an account on the Platform, you confirm that you are 18 years of age. 2. The Service is not available for use by persons under the age of 18. You may not aut...
You must register on the Platform and create an account on the Platform (“Your Account”)by providing accurate Information as sought during the registration process. You are solely responsible for m...Your Account cannot be transferred, assigned, or sold to a third party.You agree to accept responsibility for all activities that occur in or from Your Account. You agree to establish reasonable security procedures and controls to limit access to the password or other...You agree to inform us immediately if you have any reason to believe that your login credentials have become known to anyone else, or if the password or Your Account is being or is likely to be use...You will use the Services for lawful purposes and in compliance with applicable laws, and refrain from doing anything which we reasonably believe to be disreputable or capable of damaging our reput...You will treat the Captain with respect and not cause damage to their Vehicle or engage in any unlawful, threatening, harassing, abusive behaviour or activity whilst using their Vehicle.The Company is not responsible for the behaviour, actions, or inactions of Captains or quality of Vehicle which may be provided to you by the Captains. Any contract for the provision of Vehicle and...By using the Platform, you acknowledge and agree that:You agree that Rapido (either directly or indirectly through its affiliates or third parties) may communicate with you in connection with the Platform or the Services, either electronically (for ex...Any electronic communications will be considered to be received by you within 24 hours of the time we send it to your attention (such as via email, SMS or other online notification, through WhatsAp...If you are a Customer who has registered on the Platform and shared your contact details with us, we may need to contact you in connection with the Services, and you give express consent to us and...The accuracy, readability, clarity, and promptness of the communications depend on various factors. Rapido will not be responsible for any non-delivery, delayed delivery, or distortion of the commu...You will be required to pay charges for the Services used by you either by using the online payment gateway provided in the Platform or by paying cash to the Captains. The Company collects the char...The rates of the Services and any cancellation fee, if applicable, will be notified on the Platform.The charges for the Services will be updated or amended from time to time at the sole discretion of the Company and it will be your responsibility to remain informed about the charges for the Servi...You agree that you will pay for all Services you purchase from the Captain and for the use of the Platform either by way of online payment or by cash. In the event the payment cannot be accepted th...The information, recommendations provided to you on or through the website or the Platform is for general information purposes only and does not constitute advice.The Company will reasonably keep the Platform and its contents correct and up to date and offer you uninterrupted access but does not guarantee that the Platform is free of errors, defects, malware...The Company will further not be liable for damages resulting from the use of or the inability to use the Platform, including but not limited to damages resulting from failure or delay in the delive...If you choose to access the Platform from locations other than India, you will do so at your own risk, and you will be solely liable and responsible for compliance with applicable local laws and re...1. The Company is the sole owner and lawful licensee of all the rights to Platform or any other digital media and its contents. The content means its design, layout, text, images, graphics, sounds, video, etc. the website, Platform or any other digital media content embody trade secrets and Intellectual Property Rights protected under worldwide cop...
1. During use of the Platform, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party Captains, advertisers or sponsors showing their goods and/or services through a link on the Platform. These links take you off the Platform and are beyond the Company's control. You therefore visit ...
1. Rapido provides SOS feature on the Rapido App wherein the Customer can call for emergency services in case of any safety issues or other emergency by tapping the "Red" button made available on the Rapido App. This is linked to the internal emergency response team of Rapido, and any such case is escalated and dealt with on priority. 2. In case of...
Rapido introduces Rapido Bike Rentals! Find KTM Dukes, Hero Splendors, Activas & TVS Scooters in Ameerpet, Begumpet, Begumpet, Kukatpally, Kondapur & more! Hourly, daily, weekly options. Low cost, hassle-free booking. Discover city on your terms!
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Aug 9, 2023 · Rapido is a bike and taxi app that offers low-cost, live-tracking, and hassle-free rides in India. To contact Rapido customer support, email shoutout@rapido.bike or visit the contact page on the website.
