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  1. Welcome to the USAA Eligibility and Claim Portal. This self-service portal enables providers to: View Member Eligibility. View Member Benefits. View Claim Status. What is needed to obtain information? A one time registration to create your User ID and Password. Including billing Tax ID and NPI. HIPAA validation for each Member verification.

    • HOME

      A one time registration to create your User ID and Password;...

    • CONTACT

      Contact Us. For verification of Coverage/Benefits and Claim...

    • Provider Portal

      Provider Portal Log On. User ID (Email Address) Password....

  2. Provider Portal Log On. User ID (Email Address) Password. Please enter the security code as shown above: Forgot Your User ID | Forgot Your Password? New User ?

  3. Confirm Email Address *. Contact Name *. Contact Phone # *. Optional Email Address. Security Question 1 *. Security Question 2 *. Password *. Retype Password *. Please enter the security code as shown above:

  4. Contact Us. For verification of Coverage/Benefits and Claim Status request, Providers Call: 1-877-838-7830. Hours of Operation: Monday - Friday, 7:30 AM to 6 PM Central Time. Mailing Address: PO Box 12750, Pensacola, FL 32591-2750. Provider Portal.

  5. Provider Portal Password Reset.

  6. Eligibility and Medicare Supplements Benefits. Forgot password? Already registered? If you are a registered user with one of the listed Clients, sign in with your current user name and password.

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  8. Report and check the status of your auto, home, or renters claim online or on the app. Learn about claims process, FAQ, videos, and resources for natural disasters.