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  1. Learn how to control the activities of an organization by establishing goals, measuring performance, taking corrective action and following up. See examples and definitions of tangible and intangible goals, actual performance and corrective action.

  2. Controlling is a function of management that compares actual performance with standards and takes corrective action. Learn about the features, process and types of controlling in an organization with examples and diagrams.

    • Set Performance Standards. You need a goal for your business, but you also need guidance for your team to keep them working towards that goal. Without such standards, it’s possible that they’ll move away from the plan, whether intentionally or not.
    • Measure Performance. Setting a standard makes it possible to measure performance using a control function. Through this measurement of performance, you can quickly catch and correct any deviation from the plan before it goes off-track and runs production into the ground.
    • Compare Actual Performance Against Performance Standards. Once you have a baseline for how your teams are performing when manufacturing, packaging, delivering, etc., you can compare the actual to the planned performance and determine the extent of the deviation.
    • Analyze Deviations. This brings us to the next step: where you analyze data using the acceptable limits. If standards weren’t met, the manager must then figure out whether more control is required—or if maybe, the standard itself should be changed.
  3. Learn how to manage the control process, which involves setting standards, measuring performance, comparing results, and taking action. Explore the types of controls: feedback, proactive, and concurrent.

  4. Dec 18, 2012 · Learn how to monitor and control a project using the PMBOK® Guide's five steps: set performance standards, measure performance, compare actual performance, analyze deviations, and take corrective actions. Find out what tangible and intangible standards are and how to track them.

  5. Controlling is the process of assessing the organizations progress toward accomplishing its goals. It includes monitoring the implementation of a plan and correcting deviations from that plan. As Exhibit 6.6 shows, controlling can be visualized as a cyclical process made up of five stages:

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