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  1. Welcome to the USAA Eligibility and Claim Portal. This self-service portal enables providers to: View Member Eligibility. View Member Benefits. View Claim Status. What is needed to obtain information? A one time registration to create your User ID and Password. Including billing Tax ID and NPI. HIPAA validation for each Member verification.

    • HOME

      A one time registration to create your User ID and Password;...

    • CONTACT

      Contact Us. For verification of Coverage/Benefits and Claim...

    • Provider Portal

      Provider Portal Log On. User ID (Email Address) Password....

    • Account Registration

      Account Registration. *Required fields. User ID (Email...

  2. Provider Portal Log On. User ID (Email Address) Password. Please enter the security code as shown above: Forgot Your User ID | Forgot Your Password? New User ? Click here to register. Provider Portal.

  3. Contact Us. For verification of Coverage/Benefits and Claim Status request, Providers Call: 1-877-838-7830. Hours of Operation: Monday - Friday, 7:30 AM to 6 PM Central Time. Mailing Address: PO Box 12750, Pensacola, FL 32591-2750. Provider Portal.

  4. Reset your password for the USAA Provider Portal, a secure online platform for healthcare providers. Enter your user ID (email address) and follow the instructions to create a new password.

  5. Account Registration. *Required fields. User ID (Email Address) *. Confirm Email Address *. Contact Name *. Contact Phone # *. Optional Email Address. Security Question 1 *. Security Question 2 *.

  6. Log on. We make it easy to report a claim online. Report a claim. Both members and non-members can track or check their claim status. It's quick and easy from your computer or mobile device.

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  8. USAA offers a variety of health insurance plans to meet your needs and budget. Compare coverage, get a quote and enroll online or by phone.