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You should call 112 for urgent assistance in life-threatening situations or if you witness a crime. The number can be used to report emergencies of various types, such as a road accident, a fire or an intruder, where every second counts. This toll-free emergency number can be used in all EU member states. The operator who answers will immediately alert the appropriate emergency service: the fire brigade, police or ambulance service.
Yes. No. The emergency number 112 is for when you need urgent help, for instance when your life is in immediate danger, or if someone is seriously injured and needs prompt medical attention, or if you have witnessed a serious crime like assault, murder, robbery or a break-in.
A fine or a prison term. Adults can be fined or sentenced to a prison term. Children who abuse 112 are also punished. The police will send a warning letter to the child’s parents. If this doesn’t help, the child is referred to the nearest office of Halt (a national organisation for the prevention of juvenile crime).
11 questions and answers on Emergency number 112. What can I do if I can’t reach 112? Will the operator immediately see my number and location if I call from my mobile? Can I also call 112 from abroad? When can I call 112?
Don’t programme ‘112’ into your telephone’s memory. Do not enter the number into your phone’s memory under ‘112’. This will put the number at the top of the list of saved numbers, and as a result, you could accidentally call 112 by pressing the ‘call’ button. It’s better to simply commit this number to memory, or to write it ...
Emergency call centres outside the Netherlands block ‘SIM-less’ calls. In most countries of the EU you can speak with the local emergency call centre in English. French or German are widely understood as well. As in the Netherlands, this emergency number is toll free and can be reached from both landlines and mobiles. Only when every second ...
So even if you live abroad or are going away on holiday, make sure you have our number in your phone. If you call a Dutch embassy from outside the Netherlands, you’ll be automatically connected to the 24/7 Contact Centre, so you only pay local phone charges. To find the telephone number of the nearest Dutch embassy, visit the embassy’s website.
Ministry responsible. If you call 112 for an ambulance, you will be forwarded to the emergency call centre for ambulance services in your area. The operator will ask exactly what the emergency is. He or she will decide whether to dispatch an ambulance, and if so, with what mode of response.
Calling 112 with no prepaid credit or without a SIM card. You can always reach 112, even without prepaid credit or a valid SIM card. 112 calls are given priority over regular calls. If the call is disconnected the operator will call you back with the help of caller ID. This can be done even if there is no SIM card in your phone.
If you cannot easily call 112, you can also contact the control room to report an emergency situation via text message. This is known as an emergency SMS or e-SMS. For example: you are in an emergency situation and you need the police, fire service or an ambulance but are unable to call the 112 emergency number. You can in this case send an e-SMS.
