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  1. Welcome to DoorDash Support. What can we help you with today? Account Details Order History Help Have an emergency? Get help with deliveries, your DoorDash account, or payment through our automated and live support channels.

  2. Dashers, We are currently experiencing slow loading times with the Dasher app. Please visit our contact support form if you need help, we apologize for the inconvenience and our team is actively working to resolve the issue.

  3. Get answers to common questions about DoorDash services, including delivery and payment issues, through their Consumer Help Center.

  4. DashPass is a subscription service that offers unlimited deliveries from thousands of eligible restaurants with $0 delivery fee on orders over $12.*. DashPass is currently available in the United States and Canada with some areas excluded. See full terms here. 2.

  5. Getting Started With DoorDash. 64179 Views • Jan 17, 2019 • Knowledge. If you want to update your store details, such as menu, store hours, address, and giving employees account access, the quickest way is through the Merchant Portal. Below are the most commonly used functions: Reset Portal password/username. Add Users to Portal.

  6. Learn how to manage your DoorDash account, including updating personal information, payment methods, and more.

  7. From the “ Orders" tab, tap on your order to view its status. The status information includes the estimated time of arrival and one of the three stages described above. Tracking the Dasher’s status. If a Dasher has already agreed to deliver your order. A map will appear in the orders tab showing the Dasher location respective to the ...

  8. Delivery Fee: This fee is charged on delivery orders and helps DoorDash cover costs associated with getting your order directly to you, and can vary depending on the merchant, location, and other factors, such as demand. Delivery fees currently can vary, starting at $0; DashPass members enjoy $0 delivery fees and reduced service fees on eligible orders (read more on DashPass below)

  9. DoorDash is a technology company that connects people with the best in their cities. We do this by empowering local businesses and in turn, generate new ways for people to earn, work and live. We started by facilitating door-to-door delivery, but we see this as just the beginning of connecting people with possibility — easier evenings, happier days, bigger savings accounts, wider nets and stronger communities.

  10. Feb 29, 2024 · Law enforcement authorities in the United States may use DoorDash’s Law Enforcement Request Form to transmit emergency disclosure requests to DoorDash pursuant to 18 U.S.C. §§ 2702 (b) (8) and 2702 (c) (4). DoorDash may voluntarily disclose user data to a governmental entity if DoorDash has a good-faith belief that an emergency involving ...

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