2020
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Royal Mail Customer Services. To make a complaint call us on 03457 740740 or complete our dedicated form here . Should you wish to cancel your complaint, you can do so here . You can also write to us, please read the important message here before doing so. If you choose to write to us, please ensure you give us as much detail as possible.
The Postcode Address File is a database of all Delivery Points in the UK and is used to enable Royal Mail to deliver all mail efficiently. For this reason any building that is not capable or receiving a delivery of mail cannot be added to the file. For example, fields or agricultural buildings. The above also applies to any New Build properties.
Enter your postcode. Can’t find your address? click here to enter it manually. Address line 1 *. Address line 2. Address line 3. Town *. Postcode *. Contact number. Company name.
Customer Service Point (CSP) You can post your items at our Customer Service Points (usually located in a Delivery Office), as well as collecting items we’ve attempted to deliver. If you've bought online postage using Click & Drop , the Royal Mail App , or have franked mail to send, you can drop these items off at your nearest Customer ...
Letter or greeting card - 30g. Standard DL (110mm x 220mm) envelope with 4 sheets of A4 - 44g. CD in bubble envelope - 130g. A4 envelope with 20 sheets of A4 - 160g. Mobile phone in bubble envelope - 180g. DVD in bubble envelope - 190g. 400 page paperback book in bubble envelope - 310g.
Herm. Yes 1. No. Yes 3 – Delivery within two working days by 5.30pm. No. 1 Customers posting gifts or goods to the Channel Islands must fill in a customs declaration form and attach it to the parcel. This isn’t necessary for letters and parcels that only contain documents. For items with a value up to £270 use customs declaration form CN22.
Claims for damage or part loss - Digital or electronic images showing the damaged item and all the original packaging. To claim for items paid for using stamps, Franking or online postage (including items sent and paid for at the Post Office) Complete our online Claim form. For advice on how to claim for items posted in other ways, visit our ...
Redirection Help Hub. Service Update. Help with customs and sending items abroad. I've received a grey Fee to pay card. Size and weight guide – UK letters and parcels. Wrapping and packaging advice - general and item specific. Click & Drop Support Hub. I need help with my Redelivery. Claims Centre.
You should receive your confirmation letter within five working days of applying. If you haven’t, please call our dedicated team on 03457 777 888. We're open Monday to Friday 8am-6:30pm, Saturday 8am-3pm and Sunday 9am-2pm.
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