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Need help with your Belong mobile or internet service? Contact us online or read our support articles for troubleshooting tips and more.
- Internet FAQs
Call us on 1300 235 664 or go to the “Let’s chat” button at...
- Mobile Support
Call us on 1300 235 664 or go to the “Let’s chat” button at...
- Make a Payment
At Belong, we process all payments via direct debit on or...
- Manage Service How Do I Turn on VoLTE on My Mobile Phone
Support & contact; Mobile & data plan FAQs; Manage service ;...
- NBN Modem Setup
Labels with modem model information are underneath or at the...
- Login
Belong Youtube We acknowledge the truth: that Australia...
- Customer Information
If you want to make a complaint, or would like to check the...
- About Belong
You might not have heard of Belong, but you probably know...
- Internet FAQs
Email Us. hello@belonghome.com. Call Us. (833) 313 - 2564. Text Us. (866) 747 - 6848. Frequently Asked Questions. For Homeowners. For Residents. What services are included? How fast do I get paid? When will you list my home? What is your resident vetting process? How do you do it better than others? Can I rent out my home or apartment furnished?
Contact Us. Customer Support Can’t find your answer on the FAQ page? Contact our support team at: customerservice@belong.gg. Partnership Inquiries Want to team up? For Partnership inquiries, contact: partnerships@belong.gg. Press and Media For PR and media inquiries, contact our press team at: pr@belong.gg.
If you want to make a complaint, or would like to check the progress of a complaint, please contact us by email at complaints@belong.com.au. To understand what happens when you raise a complaint, read our Complaint Handling Process .
Here’s what you get: Unlimited data banking (so you keep all your unused mobile plan data). Data gifting means you can share your data with any other Belong mobile and data plan customers. Note: your kids will start begging for your data after they use all theirs. No lock-in contracts, so you get the freedom of month-to-month.
make a complaint is by calling us on 1800 865 028. This line is open 8am – 8pm, 7 days a week. If you’re unable to call us, you can: Send your complaint as an email and send it to. complaints@belong.com.au. Send a letter to: . Belong Complaints Locked Bag 20026 Melbourne VIC 3001. Sending your complaint as an email or letter can be done 24/7.
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Belong Customer Service and My Belong Account. Belong has recently done away with regular call centers, meaning customers can now contact Belong customer service online or find the answer to their questions using Belong support articles. If you’re unable to find the answer through Belong’s support pages you can send Belong customer service ...