Search results
Aug 6, 2024 · Thanks for posting. You can leave at any time during your cooling off period. If you have landline services it takes 24 hours for any disconnection to complete. It's also worth noting if you are leaving, any equipment will need to be returned (you are sent returns packaging via post upon your disconnection), and new equipment will be sent out ...
Aug 10, 2024 · 1 ACCEPTED SOLUTION. Ilyas_Y. Forum Team. Options. on 10-08-2024 09:24. Hi @SonarUK Thanks for reaching out to us on the Virgin Media forums. 👋🏼. I'm sorry to hear about the issues you are having with the removal of TNT Sports. 😢. I will assist you on this and get this done for you. I will send a private message.
Oct 10, 2024 · Access virgin.net email in order to transfer to gmail.com account/download copy of emails. Hi, I've had a virgin.net email account for 20+ years and have received an email this week about the impending closure of my account. This is still my sole personal email so it it crucial I retain access to my emails. I previously new my password for My ...
Jul 25, 2024 · Transferring / porting my existing landline number to VM. Hello, I've recently signed up to Virgin but I can't find any guidance on this. Our existing service is currently with NOW Broadband (which I understand is operated by Sky). I presume the VM number port request notifies the existing ISP of our intention to leave & triggers termination of ...
Oct 14, 2024 · Solved: I saw the message about the rename of Stream to Flex, checked out the terms and found this entry, would be good to get some - 5577336
Jun 26, 2024 · Hi @gcogger. Welcome back to the community forums. Sorry to hear of your confusion with your contract and that you're thinking of leaving us. To me that does look like you're on a rolling 30 day contract and would be able to provide your 30 day disconnection notice and not be impacted by early disconnection fees.
Sep 10, 2024 · Delays can happen due to the way we provide the network to our customers. If you haven't already, you can speak directly with our pre-install team on 0800 052 1734 and they'll be able to assist you further with any question or request regarding your installation. Here to help 🙂. Virgin Media Forums Agent.
Jun 11, 2024 · To do this, if you call the dedicated team on 0345 602 4420 they will be able to assist with your query and take the payment 😊👍. Rob. 07-10-2024 12:23 - edited 07-10-2024 12:35. I have a contract for a mobile phone purchased from Virgin on finance in 2022. I want to clear the balance and upgrade my phone but I - 5531661.
Jul 11, 2024 · The technician finds that the issue isn’t due to our network or equipment, for example if it relates to equipment or other systems not provided by us, or it’s been damaged. You miss the appointment for any reason, or someone over 18 isn’t in at the time of the appointment. Otherwise, the appointment would be free of charge.
Jul 31, 2024 · Virgin continue to bill you as usual until your disconnection is complete. This helps to make sure your final month of service isn’t interrupted. You will therefore probably see charges that go beyond your disconnection date, normally because your cancellation date takes effect mid billing cycle.
