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Find help and support for Stripe. Our support site provides answers on all types of situations, including account information, charges and refunds, and subscriptions information.
If your bank statement has a charge from Stripe that you don't recognize, it may be from a business using Stripe's payment processing services. Use Stripe's secure charge lookup tool to identify the business. Contact the business directly or reach out to your bank if you need a refund or suspect fraudulent activity.
Your payout schedule refers to how often Stripe sends money to your bank account. For example, you can set the payouts to "daily" or to wait until you specify ("manual"). The payouts schedule doesn't control how long it takes your pending balance to become available. For example, if your account operates on a daily payout schedule with a 3 ...
There are three possible reasons why a credit card payment might fail: Payments declined by card issuers. Blocked payments. Invalid API calls. Typically, with a declined payment there will be a decline code sent by the issuer bank. To view a list of decline codes, and what each code means, view the Decline Codes page.
India FAQ. Stripe services are invite only in India. This means that businesses from India must request an invite and aren't able to sign-up for a new Stripe account through our website. We are only able to support a select number of businesses, with a focus on international expansion.
Get your questions answered and find international support for Stripe. Stripe powers online payments for thousands of businesses. If you’re seeing a charge from us on your credit card statement, use this tool to look up more information about the merchant that made the charge. <style nonce="GNd1hwWnp9Ywl1ERVo+7nQ=="> [data-react-props-from-content] > * { display: initial; } </style>
Click Turn on next to the payment method you want to accept. Depending on the payment method, you may be prompted to provide additional information required by the scheme. After turning on, most payment methods will show as “On” immediately, while a select few may show “Pending” temporarily. Depending on your Stripe integration, you may ...
Find the charge to be refunded in the Payments overview page. Click the ••• icon to the right of the charge and select Refund charge. OR Click on the charge and click the Refund button on the top right corner of the payment page. Enter the amount to be refunded. The default is a full refund. For a partial refund, enter a different amount ...
Payouts. ·. Mobile App. Stripe offers a mobile application to access the Dashboard for both iOS and Android devices. Use the app to view business metrics, track and manage payments and customers, and initiate payouts. You can also accept in-person payments (such as Tap to Pay), generate invoices, and create payment links and subscriptions.
You can use Stripe Payment Links to design an embeddable buy button for your website and start selling products, subscriptions, or accepting donations in minutes. Start by selecting an existing link or by creating a new link for the product you would like to sell. Once you’ve configured the products and the payment experience, click on `Buy ...
