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  1. Salesforce Einstein is the #1 Trusted AI for CRM that delivers AI-powered predicitions and generated content. Einstein provides conversational UI for AI in every app or workflow, delivered on an extensible and trusted suite of builders for customising prompts, skills, and models on our metadata-driven Salesforce Platform.

  2. Mar 7, 2023 · Einstein GPT will infuse Salesforce’s proprietary AI models with generative AI technology from an ecosystem of partners and real-time data from Salesforce Data Cloud, which ingests, harmonizes, and unifies all of a company’s customer data.

  3. Our Einstein platform securely connects your Salesforce data with the power of large language models (LLMs) to create relevant, customized responses. What is Generative AI? In this video, learn how Salesforce uses the power of generative AI to transform the way businesses and customers interact.

  4. Einstein is your trusted AI Assistant for CRM. By infusing your CRM with artificial intelligence (AI), you can completely change the way your company understands and interacts with your customers, across all functions and industries. Consider this module your cheat sheet to all things Einstein.

  5. Sales Cloud Einstein is your own data science department that learns from your team’s sales activities and CRM data. Einstein helps you identify the best leads, convert opportunities more efficiently, and retain customers with ease. Sales Cloud Einstein also includes the Sales Analytics app and Inbox.

  6. Learn more about how Sales Cloud Einstein features use your data to bring intelligence to Salesforce. Learn about the process Einstein uses to determine which of your leads to prioritize. Learn more about how Einstein Lead Scoring works and how you can use it with your business.

  7. Learn how to make customer service smarter and easier with chatbots. Recommend offers and actions at the point of maximum impact. Explore how artificial intelligence with Salesforce Einstein transforms CRM through automation, predictions, and smart recommendations.

  8. Sep 2, 2024 · Einstein GPT is a powerful AI tool that combines public and private AI models with CRM data. This allows users to ask natural-language prompts directly within Salesforce CRM. The result is AI-generated content that is continuously adapted to changing customer information and needs.

  9. Explore tools and resources to build and customize AI apps. Use Apex classes and REST APIs to access generative AI models from Anthropic, Google, and OpenAI through the Einstein Trust Layer. Increase developer productivity with a Visual Studio Code extension powered by Salesforce's CodeGen model.

  10. Salesforce Einstein is the #1 Trusted AI for CRM that delivers AI-powered predicitions and generated content. Einstein provides conversational UI for AI in every app or workflow, delivered on an extensible and trusted suite of builders for customising prompts, skills, and models on our metadata-driven Salesforce Platform.

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