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  1. When you sign into the account for the first time on a new device or application (like a web browser) you need more than just the username and password. You need a second thing - what we call a second "factor" - to prove who you are. Get the free Microsoft Authenticator app. What is: Multifactor Authentication. Set up multi-factor authentication.

  2. Sep 19, 2024 · For more information, you may also check this MS article: Microsoft Authenticator FAQs - Microsoft Support. Apologies for redirecting you to different community as the members in the category posted focus on the users with out of the box concerns on Microsoft 365 and have limited knowledge on the Microsoft Authenticator ; so, to get the fast and better assistance, we have redirected you in the correct path.

  3. Aug 16, 2019 · Choose Set up Authenticator app and it will open a pop-up box with QR code so that you can configure the app on your new device. If you cannot access your account via browser, please contact your Office 365 admin and disable MFA for you and remove the lost device.

  4. Feb 14, 2024 · In reply to Inema Elyse MSFT's post on February 14, 2024. Hi, Recently I changed my android phone and I want access my outlook and it is asking me to enter code from authenticator app. when I installed and opened authenticator app for code, the app itself asking for the code. I am surprised and wonder that I opened authenticator app for the ...

  5. Oct 4, 2024 · Am not able to log in to microsoft.com. Am at wit's end to solved problem of authenticator asking for password non-stop. Do I need to contact tech support again?? I was charged $40.00, guess will need to pay again. They're the ones who initiated the authenticator installation.

  6. Sep 26, 2023 · After uninstalling, go to your device's app store (Google Play Store for Android or Apple App Store for iOS) and re-download Microsoft Authenticator. 2. Open Microsoft Authenticator: Open the freshly installed Microsoft Authenticator app. 3. Add an Account: Tap the "+" icon or the "Add account" option within the app. 4.

  7. Jan 4, 2022 · Stuck in Microsoft Authenticator loop. I can’t login to my emails on outlook as it said I had to open Microsoft Authenticator and login through there. So I downloaded the Authenticator and logged in to my account on there, but it says to open an Authenticator app to continue even though I’m currently on Microsoft Authenticator.

  8. Jul 17, 2020 · Report abuse. Despite what ShishiXu says, it is absolutely possible to have an authenticator on each of your devices. To do this, set it up on one device and when the QR code is displayed, scan it on the second device as well. Verify that both apps generate the same code. Print the QR code on paper or to a file as a PDF.

  9. Feb 1, 2024 · Go to mysignins.microsoft.com and under security and info, manage login verification methods. Delete Microsoft Authenticator as an option and then re-add it 2. Make sure you’re running the latest version of the Authenticator app. Tap Settings and make sure App updates is turned on. Make sure the device requires a PIN or biometric to unlock ...

  10. Nov 28, 2022 · Select "Use an app" from the popup dialog. click the link in the body text "set up a different Authenticator app." and you will be presented with a QR code Open the MS Authenticator app on your phone click the "+" to add an account, then click "Other (Google, Facebook, etc) Scan the QR code. Give back to the community.