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AI-first is a totally new way to deliver customer service. The entire Intercom platform is powered by AI—so customers get instant support with an AI agent, agents get instant answers with an AI copilot, and support leaders get instant AI insights.
The patented Intercom AI Engine™ allows Fin to refine every query, optimize every response and validate the quality of each answer. That's why Fin is the only AI agent that can balance industry-high resolutions with industry-low hallucinations.
Nov 6, 2024 · Intercom’s Fin AI Copilot gives every support agent a personal AI assistant. Fin provides instant answers, so your team can stop wasting time and focus on what really matters: forging deeper relationships with customers.
A new generation of AI agent that resolves up to 86% of your support volume with human-quality, personalized, conversational answers. 30 mins. Everything you need to get started with AI-first customer support.
Maximize customer satisfaction + efficiency with real-time, AI-driven support. Fin has really blown us away with the customer satisfaction levels. By giving bandwidth back to support, they’re able to bump up their own personal customer satisfaction levels as well.
Mar 14, 2023 · Intercom is an AI powered, automation-first customer service platform that lets businesses deliver fast support, keeping customers satisfied, costs low, and service teams happy. It is the only...
Intercom is the only complete AI-first customer service platform, enhancing the customer experience, improving operational efficiency, and scaling with your business every step of the way.
