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  1. Reminder: It is the individual’s responsibility to adhere to Bank of America’s policies and to ensure that the operating system and the remote access app running on the device are from official sources and the device is kept up to date with the latest security patching.

  2. portal.bankofamerica.com › BYOD Horizon Client Step-by-Step Instructions v1Virtual Workspace Services Portal

    If you are using a corporate-managed device to connect, you do not need to make any changes. If you are using a personal device to connect, you will need to install VMware Horizon Client software on your device to connect by following these steps: Identify your operating system.

  3. Installing ZOOM Meetings virtual desktop software. On the HVD portal click on the link labeled “Download ZOOM Meeting Optimization Client (MacOS personal devices only-Requires MacOS10.15+)” under “Device Updates” to download the MacOS plug-in installer.

  4. Installing ZOOM Meetings virtual desktop software. Click on the link labeled “Download ZOOM Meeting Optimization Client (MacOS personal devices only-Requires MacOS10.15+)” on the HVD portal under Device Updates” to download the MacOS plug-in “ZoomVDIuniversal_5.10.6.pkg” installer.

  5. Once download is complete, locate the webexvdi.msifile in the download band on in your browser window and click Open file to start the installation. 6. When InstallShield window appears, click Nextto proceed. 7. Review License Agreement, select accept, then click Nextto continue. 8.

  6. Installing ZOOM Meetings virtual desktop software. Clickon the link labeled “Download ZOOM Meeting Optimization Client” (Windows personal devices only) on the HVD portal under “Device Updates” to download the Windows (x86 or x64) plug-in ZoomVmwareMediaPlugin.msi version installer.

  7. From your personal Mac device, click on “Download Webex Meeting Optimization Client (Personal Devices Only)” . After clicking on the link, you should now see a new webpage. Scroll to the bottom of the page, and click on “Getting Started with Virtual Desktop Software” to expand the options.

  8. Installing ZOOM Meetings virtual desktop software. On the HVD portal, click on the linklabeled “Download ZOOM Meeting Optimization Client” (Windows personal devices only) under “Device Updates” to download the Windows (x64) plug-in. ZoomVDIUniversalPluginx64.msi version installer.

  9. From portal.bankofamerica.com: Click on the link labeled “Download ZOOM Meeting Optimization Client (MacOS personal devices only-Requires MacOS10.15+)” on the HVD portal under Device Updates” to download the MacOS plug-in “ZoomVDIuniversal_5.12.6.pkg” installer.

  10. The move to virtual desktop infrastructure (VDI) is becoming more common, especially with more teammates working remotely and often using their own personal devices. Benefits include cost reductions, security and data recovery. Cisco Webex Meetings provides an enhanced experience in VDI environments.