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  1. This web page does not help you find your lost or stolen Nintendo Switch system. It only provides information on how to report the loss, remove your account and payment information, and transfer your Nintendo Account or NNID to another system.

  2. Nintendo Switch systems do not have a power light. While the Nintendo Switch console is placed in the dock, the console screen will automatically shut off as the software application will be displayed on the TV screen. The Nintendo Switch Lite is not compatible with Nintendo Switch dock.

  3. Nintendo Account FAQ Version française Information A Nintendo Account is an account that is required for using certain services from Nintendo, such as online services for Nintendo Switch (including access to the Nintendo...

  4. Learn how to locate or reset the parental controls PIN on your Nintendo Switch system or through the smart device app. You will need an e-mail address and the inquiry number to access this service.

  5. Learn how to troubleshoot your Nintendo Switch system if the battery charge depletes quickly when disconnected or undocked. Find out the normal battery life for different models and how to start a repair online.

  6. Select On (recommended) to allow the Nintendo Switch console to connect to hidden networks, which are networks that do not broadcast their SSID, or select Off to not allow this. Select Save. Select Connect to this Network to test the saved connection, or select Back to return to the Internet settings.

  7. Learn how to fix the error message "The software was closed because an error occurred" when playing games on Nintendo Switch Lite. Follow the steps to restart, update ...

  8. Learn how to create user accounts, link Nintendo Accounts, and transfer data on your Nintendo Switch console. Find out how to use online features, play games across systems, and more.

  9. Your Nintendo Switch console; Nintendo Switch AC adapter (MOD. HAC-002) Access to a power outlet; Remove your Nintendo Switch console from the dock when completing the following troubleshooting. What to do. Unplug the AC adapter from both the wall and dock/console. Leave it unplugged for 30 seconds to reset the AC adapter.

  10. Learn how to troubleshoot and repair your Nintendo Switch Lite or other Nintendo products. You can check your warranty status, enter your serial number, and pay for the repair online.

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