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  1. Please login to Retail IBS to Merge Your Internet Banking and Mobile Banking Beneficiaries to Transfer Funds to Common Beneficiaries. Now you may apply for Sovereign Gold Bond through Retail IBS by using the navigation: Other Services-> Sovereign Gold Bond -> Purchase SGB.

  2. To ensure safe and genuine login,always enter bank's website either through www.netpnb.com or www.pnbindia.in. 8. In case there is any call, please confirm that call is from the authorized person of the bank.

  3. To ensure safe and genuine login,always enter bank's website either through www.netpnb.com or www.pnbindia.in. 8. In case there is any call, please confirm that call is from the authorized person of the bank.

  4. Please login to Retail IBS to Merge Your Internet Banking and Mobile Banking Beneficiaries to Transfer Funds to Common Beneficiaries.

  5. Individual customers, joint a/c holders and sole proprietorship firms are retail internet banking users, who are having only user id and password. User id provided by your branch is not case sensitive and no space in between.

  6. 2. How to use Internet Banking Logging in Internet Banking- Visit www.netpnb.com, Click on ‘Retail User’. Enter “User id” and click on “Continue”. (By default, User ID is Customer ID). Enter your password & Click on login button. Read and agree to “I Accept Terms & Conditions”.

  7. Frequently Asked Questions- Retail Internet Banking. Introduction Subscription Beginner's Guide Safety & Security Related Facilities- Account Related

  8. Login into Internet banking services with a valid User-id & password. Click on the Requests option ; Select Request for Transaction Password; Submit the details for transaction passwords (like address, user-id etc.) The transaction password will be created at HO and sent directly on the address mentioned in the request.

  9. What makes our Internet Banking Services safe and secure? Security is our top priority. We have equipped our Internet Banking Services with industry standard security technology and practices to ensure that our customers are fully protected against third party fraud.

  10. 1800 1800 (Toll Free number) 1800 2021 (Toll Free number) 0120 2490000 (Tolled number) E-Mail ID: care@pnb.co.in; Lodge complaint

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