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  1. Oct 29, 2024 · Thank you for contacting Microsoft's Community. As we understand, you have not been able to access your MS Learn profile. We kindly ask you to proceed with the following steps, so we can investigate the reason you are presenting this issue.

  2. Mar 27, 2020 · In addition, please access your Microsoft Certification profile at least once every 12 months to keep your account active. Let me know if you have questions. If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked.

  3. Hi, MF_102 Thank you for confirming; at this moment, this case will be closed and locked. If you have another inquiry, you can let us know by posting a New Question/Entry, and we will be happy to look and help you with your concern related to your Microsoft’s Certification Profile.

  4. Jul 14, 2023 · Thank you for Contacting Microsoft's Community. We would like to inform you that we moved your thread from: Original Topic(metadata) to Microsoft Certification / Exams / Other. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum. Best Wishes,

  5. As per the new regulations, MICROSOFT CMT is asking to reset the password. but resetting password window has technical issue .

  6. Jun 19, 2019 · I have sent you a response through private message, please check the details including your login credential and the steps on how to access your MCP profile through learning site. If this solves your problem, please indicate “Yes” to the question below so that other learners can benefit.

  7. Sep 27, 2024 · Due to our improved security processes, our team cannot view or share the Microsoft account associated with your Learn profile. To locate your missing Certification, we advise following these steps using any personal Microsoft account you may have used to register for your latest Exam and achieve your Certificate.

  8. 4. Attempt to login in your account. Please let us know if it works now, because if the issue is still ongoing we have provided a Private Message interaction regarding your Microsoft Learning Profile information to proceed with an internal investigation.

  9. Split from this thread.. hi . when i am going to MTM login page , i have tried to login many times its not getting and even i have tried the forget password optiob but still i caant move further in the process. please help me with this renewal process as my MCT will be expired in 20 days .

  10. Feb 4, 2022 · We invite you to visit the following link to learn more about the Microsoft Certified Professional Program (Aligning accounts between Certification Profile and Learn Profile | Microsoft Docs). By linking your Microsoft Certification Profile with Microsoft Learn, you have access to free training modules and learning paths to help you prepare for future certifications, as well as having access to the Renewal Assessments for your achieved Role-Based Certificates.

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