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  1. Confirm whether your item has been delivered by using Track and Trace to see the signature of the person signing for an item.

  2. Please check you've entered the number correctly. If you're the recipient, check the sender has given you the right reference number. Check the reference number is for an item sent with Royal Mail, using a service that offers tracking. If the item has been sent. The sender might have created a tracking number, but not yet submitted the item ...

  3. Click and Drop also allows you to download a report that shows information on your despatched orders. Information includes the order number, the channel from where the order was input from, channel reference, despatch date, customer name and tracking number. How to create a Despatched Order report. Our help video will show you how to create a ...

  4. Parcels can be addressed to anywhere in the UK including Northern Ireland, Jersey, Guernsey, Isle of Man and BFPO (British Forces Post Office) addresses. If you are posting over 300,000 parcels a year with Tracked 48 you can send specific Tracked permitted items, perfumes, nail varnish, aerosols and lithium batteries.

  5. How to filter your orders - You'll get the most out of Click & Drop by setting up the orders overview in a way that best suits your business. Personalising the columns you view in orders - you can personalise the columns that you view in the Orders section, the only exception is the 'Order Number' and 'Date'. How to mark an order as 'Despatched ...

  6. No later than 4.30pm even if the Post Office® has a later closing time. No later than 11:00am if the Post Office® has a half day closing time. Ask for further advice in person at your Post Office®. The arranged time when your collection takes place will be the lastest acceptance time. Call our sales team to find out the latest acceptance ...

  7. This form must be completed in English only – I’m sorry, we’re unable to accept claims in any other language. Please provide your Royal Mail Account Number below so we identify and apply any credit if paid. This should be entered in FULL including any leading 0 numbers where applicable. You'll find your account number on a recent invoice ...

  8. We aim to deliver to addresses by 4:30pm every working day (Monday to Saturday) with exceptions for remote areas with limited transport links such as the Highlands and Islands of Scotland. In... You're currently in the Business section. Try our.

  9. Email Address *. Confirm email *. For Security purposes we require the person who applied for the Redirection to contact us. Please ask them to complete the form. We will require additional identification to support this request, please call us on 03457 950950* to discuss this. * Line are open Monday to Friday 8am to 6pm.

  10. We have written to all franking customers who use a Standard franking machine advising them that we will be removing the option to send franked mail using their Standard franking machine. From 1st January 2023 Royal Mail will only accept franked mail from customers who use a Mailmark Franking machine. For further information please click here.

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