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Complaints. Welcome to the refurbished site of the Reserve Bank of India. The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved search – well, at least we think so but you be the judge.
Complaints can continue to be filed online on https://cms.rbi.org.in. Complaints can also be filed through the dedicated e-mail or sent in physical mode to the ‘Centralised Receipt and Processing Centre’ set up at Reserve Bank of India, 4th Floor, Sector 17, Chandigarh - 160017 in the format.
Lodge your complaint with the Banking Ombudsman of the Reserve Bank of India. You can fill out this online complaint form with details of the complaint, the bank's name against whom you wish to file the complaint, phone numbers, bank account details, and more.
The Reserve Bank of India's webpage provides information on the Banking Ombudsman Scheme and how to lodge complaints.
May 25, 2024 · The Banking Ombudsman is a senior official appointed by the Reserve Bank of India to redress customer complaints against deficiency in certain banking services covered under the grounds of complaint specified under Clause 8 of the Banking Ombudsman Scheme 2006 (As amended up to July 1, 2017).
Nov 18, 2021 · Thanks to the Integrated Ombudsman Scheme, consumers who have complaints against a Reserve Bank of India (RBI) regulated entity (like a bank or NBFC) now have a single point of reference to file complaints, submit documents, track the status of complaints and receive feedback.
Jan 20, 2023 · It integrates the erstwhile three Ombudsman schemes of RBI namely, (i) the Banking Ombudsman Scheme, 2006; (ii) the Ombudsman Scheme for Non-Banking Financial Companies, 2018; and (iii) the Ombudsman Scheme for Digital Transactions, 2019. These schemes had limited and different grounds of complaints and limited coverage of REs, apart from ...
